Conflict Management in the Workplace

Mentioning conflict in the workplace elicits images of in-fighting over who has a larger cubicle, who got promoted, or who has to work over the holidays. However, conflict must be seen in the broader business context to prevent the occurrence of incidents that could result in loss of employee time and impact on employee mental health. Therefore, conflict management should be one component of your company’s safety and health program, since an unresolved conflict eventually threatens an employee’s sense of trust, respect, and engagement.