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Ensuring Learning Transfer

Ensuring learning transfer is the greatest and most important challenge facing workplace learning professionals today. But this challenge is nothing new. More than 50 years ago, James N. Mosel (1957) pointed to “mounting evidence that shows that very often the training makes little or no difference in job behavior.” This is a real problem, because it is only on-the-job behavior that matters; the business benefits only when learning is transferred and applied to the trainee’s work in a way that positively impacts performance.

By and

Wed Aug 01 2012


The impact of learning transfer on an organization can be demonstrated with a simple equation: The results of training are the product of learning times transfer, or Results = Learning x Transfer. This means that even when the actual learning scores a ten, if the transfer is zero, then the benefit to the business is zero.

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