From Order-Taker to Learning and Development Consultant

Many learning and development professionals fill the roles of taking requests from their internal clients within an organization when planning projects and initiatives. This dynamic can cause an “order-taker” mentality because they want to meet the requests and maintain client satisfaction. However, as experts in how people learn, what drives performance, and best practices in design, you should try to partner with your client in a consultative way to fulfill the request but also ensure the solution will be effective.