Although these tools are brand new for most, the potential of generative artificial intelligence (AI) in workforce management is astronomical. Using AI, HR leaders can optimize schedules, assign tasks, and improve personalized employee training. Traditional workforce management systems often rely on rule-based decision-making that can lead to inefficiencies, but generative AI can help organizations make data-driven decisions. With training, generative AI can help organizations analyze employee skills, experience, and performance data to identify skill gaps in the workforce. By leveraging this information, organizations can ensure employees are assigned tasks that match their strengths and identify skills that need improvement. This leads to higher levels of employee engagement and increased retention, as employees receive personalized investment in their development. That said, there are potential risks of using generative AI in workforce management, including perpetuating biases and lack of transparency. Always ensure a human-first approach. AI tools must supplement the work of actual professionals.