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Newsletter Article

Member Benefit

How to Gauge Employee Satisfaction

Published Fri Oct 20 2023

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Employee engagement is declining, with only 32 percent of employees engaged in their work, according to Gallup’s 2023 State of the Global Workplace report. To address this issue, leaders should proactively monitor team sentiment and adjust as needed on an ongoing basis. Relying solely on annual surveys can leave leaders out of touch with their team’s dynamics. To keep a pulse on employee engagement, leaders can take proactive steps. First, sharpen your observation skills. Observe team members during meetings and discussions for signs of engagement or disengagement. Pay attention to participation levels, enthusiasm, and interest. Changes in participation patterns can indicate potential issues. Make sure you’re asking open-ended questions. During one-on-one meetings, leaders should ask team members open-ended questions about their roles and feelings about their work. Questions like, “What aspects of your role energize you, and which ones don’t?” can provide insights into engagement levels. Finally, customize your leadership. Effective leadership is tailored to each team member’s individual needs and preferences. Leaders should understand each team member’s aspirations, values, strengths, and working style and adapt their leadership style accordingly. By consistently applying these strategies, leaders can proactively identify and address employee engagement issues, fostering higher productivity and retention.

Employee engagement is declining, with only 32 percent of employees engaged in their work, according to Gallup’s 2023 State of the Global Workplace report. To address this issue, leaders should proactively monitor team sentiment and adjust as needed on an ongoing basis. Relying solely on annual surveys can leave leaders out of touch with their team’s dynamics. To keep a pulse on employee engagement, leaders can take proactive steps. First, sharpen your observation skills. Observe team members during meetings and discussions for signs of engagement or disengagement. Pay attention to participation levels, enthusiasm, and interest. Changes in participation patterns can indicate potential issues. Make sure you’re asking open-ended questions. During one-on-one meetings, leaders should ask team members open-ended questions about their roles and feelings about their work. Questions like, “What aspects of your role energize you, and which ones don’t?” can provide insights into engagement levels. Finally, customize your leadership. Effective leadership is tailored to each team member’s individual needs and preferences. Leaders should understand each team member’s aspirations, values, strengths, and working style and adapt their leadership style accordingly. By consistently applying these strategies, leaders can proactively identify and address employee engagement issues, fostering higher productivity and retention.

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