Newsletter Article
Member Benefit
When working with SMEs, the perception of “being difficult” is a two-way street.
Fri Jun 07 2013
When asking or being asked a question, I am sure we’ve all heard (or told) the joke, “I could tell you, but then I’d have to kill you,” as if the simplest information were highly classified and available on a need-to-know basis. Unfortunately, this if often the way some people feel when trying to glean information from subject matter experts.
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