Newsletter Article
Member Benefit
As a customer, it makes me feel good to know that my patronage is appreciated. I want my internal clients to feel the same way.
Tue Apr 15 2014
Those of us who travel frequently know how demanding frequent travelers can be. The more we do business with a provider, the more perks and special treatment we expect. I was reminded of this when I checked into a hotel where I’ve stayed before for consecutive weeks. Last week everything was perfect. I was greeted at the front desk with, “Welcome Ms. Westmoreland, your feather free room is ready for you. We appreciate your being a return guest.” I received a free bottle of water, coupons for the coffee shop, and even a refrigerator.
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