Less Than 25 Percent of Employees Feel Their Organization Cares

The pandemic was full of talk of frontline workers as heroes and companies coming together to get through a tumultuous time. The data shows that wasn’t all talk. At the onset of the pandemic, nearly half of employees felt that their employers genuinely cared about their well-being. Now, two years later, that figure has plummeted to a nearly 10-year low. Today, less than a quarter of workers feel their organization cares about them. Employers should take note. Gallup found that team members who feel their organization cares about their well-being have higher customer engagement, profitability, and productivity, coupled with reduced turnover rates and fewer safety incidents. Studies looked at organizations that were getting it right, and a few patterns emerged. Successful companies, as a whole, were more flexible than their counterparts and focused on all aspects of employee wellness and development. Communication was clear, and managers were enabled to make the best decisions for individual team members.