Managing and Improving Through Measurement

Content

What doesn’t get measured doesn’t get done, or at least doesn’t get done well. The serious and responsible practice of performance improvement requires the use of data to diagnose performance gaps. It is equally important to track those gaps over time, both through periodic needs assessments as well as evaluations.

What doesn’t get measured doesn’t get done, or at least doesn’t get done well. The serious and responsible practice of performance improvement requires the use of data to diagnose performance gaps. It is equally important to track those gaps over time, both through periodic needs assessments as well as evaluations.