Managing From Afar: An Interview with Mara Malfatti-Rodriguez

Nearly a decade ago, I took my first training and development job in New York City. In addition to being new to the world of corporate learning, I learned that my direct manager would be supervising me remotely from San Francisco. I felt apprehensive. A three-hour time difference and 3,000 miles were the tip of the iceberg of my concerns. Would we be able to establish trust from that distance? How would we develop rapport? What if I needed guidance?