Preparing Employees for Disruptive Change

Disruptive change occurs when something happens that renders the expected future invalid. People who recognize new realities, realign their thinking, and revise their expectations tend to respond productively to these disruptions. Those who deny or minimize the significance of a disruption do not. Disruptive change is inevitable, and organizations that fail to help employees anticipate, embrace, and adapt positively in the midst of it do so at their own peril.