The way people prefer to learn is evolving, and that has business leaders reconsidering their training delivery methodology. According to a recent survey on employee experience from Forrester Consulting, 40 percent of people managers and direct reports were not satisfied with the quality of their training. While HR leaders felt coaching and development were two of the primary drivers of employee experience, learning software was rated as one of the least important tools for fostering it. “We learn best through experiences, and companies need to provide the kind of holistic approach to learning that employees expect,” Jill Popelka, president of SAP SuccessFactors, said. “It’s a guided, personalized journey that provides microlearning for people in bite-sized formats, including experiences and often, expert coaching.” This type of learning is more impactful than traditional classroom learning. Employees better retain information and are more engaged with the material. “Instead of sitting in a classroom for a week, people want to engage with an expert who understands a lot more about a topic than they do and bounce ideas off of them,” said Popelka. “Companies no longer see the value of paying for costly in-person training. There are new ways of delivering a fantastic learning experience using technology for virtual learning. This allows people to explore new skills development online and then follow-up with coaching.”