“To succeed at the change game, leaders must manage a multitude of challenging barriers,” Lane 4 research consultant Katie Warriner said in a September 29, 2009 Training Journal Online article by M Konczak. “By failing to handle change properly a firm can face reduced employee productivity, particularly during large-scale change. In addition, poorly managed change causes reduced profitability and competitiveness, loss of talent in the short-term and attrition in the long-term, low levels of employee engagement and compromised management credibility.”