Successful Managers Understand the Importance of This One Skill

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Anyone who has worked a job they disliked can likely attest to the sentiment that managers need training, too. Unfortunately, all too often, individuals ascend to leadership roles simply by the nature of seniority, not because they possess the requisite skills necessary to be inspirational and impactful leaders. But what skills are necessary, exactly? Some leadership coaches say it comes down to one primary factor—the ability to communicate effectively. A lack of communication can lead to a whole host of problems, including but not limited to lack of recognition, not setting and managing expectations, failure to meet meaningfully with team members, an inability to provide feedback, and not forming connections with employees beyond their work. One can take a few tactics to address this issue, but most importantly, managers must make their employees feel heard. Ask how you can improve, where friction points are, and what it would take for team members to get more out of their jobs. When employees feel heard, they feel valued. And when they feel valued, they’re more likely to do their best work.

Anyone who has worked a job they disliked can likely attest to the sentiment that managers need training, too. Unfortunately, all too often, individuals ascend to leadership roles simply by the nature of seniority, not because they possess the requisite skills necessary to be inspirational and impactful leaders. But what skills are necessary, exactly? Some leadership coaches say it comes down to one primary factor—the ability to communicate effectively. A lack of communication can lead to a whole host of problems, including but not limited to lack of recognition, not setting and managing expectations, failure to meet meaningfully with team members, an inability to provide feedback, and not forming connections with employees beyond their work. One can take a few tactics to address this issue, but most importantly, managers must make their employees feel heard. Ask how you can improve, where friction points are, and what it would take for team members to get more out of their jobs. When employees feel heard, they feel valued. And when they feel valued, they’re more likely to do their best work.