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The Gen Z Digital Skills Gap

Published Fri Mar 17 2023

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According to a recent study, 37 percent of Gen Z felt their education did not prepare them for the technological demands of a modern workplace. Despite being “digitally native,” 44 percent of this cohort say they only learned basic computing skills. This can lead to dissonance in the workplace, with older, more senior managers and leaders expecting too much from their younger employees and providing too little with training resources. According to Adam Garry, Dell’s senior director of education strategy, these employees were failed by both their schools and employers. Still, it’s up to individual companies to pick up the slack. “If you think about it, employers are behind, too. We focus on providing cool furniture and office spaces, but we aren’t as creative about how to use technology as we could be,” Garry said. “Few of us are creating video-based social media tools, even though 86 percent of the web is video. Workspaces have been created by older generations, while Gen Z is on their phones using TikTok and Instagram.”

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