Newsletter Article
Member Benefit
Published Mon Aug 29 2022
There’s no denying it—your employees are essential to your organization’s success. They are the driving force behind everything you do, and as such, it’s important to prioritize their needs. While leadership might be wary of employees holding too much power, organizations that put their people first are always the ones who come out ahead. To get there, start by creating a positive, employee-first mindset. Treating employees as if they are disposable or replaceable is a mistake. Believe in the people you’ve hired, get out of their way, and give them the support they need to grow. Part of this is trusting their insights. For example, retail giant Best Buy recently asked its front-line employees to forecast how certain events would impact sales. Their collective prognostication was more accurate than Best Buy’s official reports. Your employees know what they’re doing—believe them. Finally, break down the barriers between leadership, management, and individual contributors. Treating front-line employees as equals is a powerful gesture, but it’s one that will pay dividends if done correctly.
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