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Using Human Performance Improvement Approaches for Competency Framework Development

An organization needed to develop a technical competency framework for a select group of employeesto help junior employees develop the skills necessary to perform at a higher level. A limited budget did not allow for a proper full-scale competency framework project. In addition, managers expressed doubts about the ability to capture the right k...

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Sat Jan 03 2009

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An organization needed to develop a technical competency framework for a select group of employeesto help junior employees develop the skills necessary to perform at a higher level. A limited budget did not allow for a proper full-scale competency framework project. In addition, managers expressed doubts about the ability to capture the right kinds of skills needed for this technical job, which also involved a variety of soft skills. Nonetheless, there needed to be some form of reference to guide the development of junior employees, so in spite of its anticipated limitations, a decision was made to develop a competency framework.

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