Let's face it. It's easy to think you're mostly right when you're the one who makes all of the decisions. And it's easy to rationalize and explain things away when those decisions don't go according to plan. But for business leaders, there are no phrases as powerful as "I was wrong" and "I'm sorry." While this might feel uncomfortable for some leaders, this level of humility is a powerful way of connecting with your team members. "I was wrong," when it comes from a genuine place, is incredibly powerful. You likely dislike it when people make excuses, and that path runs both ways. By demonstrating to your organization that you understand you are capable of making mistakes and working to make those mistakes right, demonstrates humility. This takes a degree of emotional intelligence that many don't have. Ultimately, it communicates to your team that your relationships with them and the success of the business are more important than your own pride.