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Press Release

Flat Army: Creating a Connected and Engaged Organization by Dan Pontefract

Published Thu May 09 2013

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Traditional management practices aren’t working and employees are becoming more and more disengaged. Something has to change.

It starts with leadership. In his new book Flat Army: Creating a Connected and Engaged Organization, (co-published by Wiley and ASTD Press), Dan Pontefract shows leaders how to break out of traditional roles to truly drive engagement and results.

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As Head of Learning and Collaboration at ASTD BEST Award-winning TELUS, Pontefract knows what it takes to tear down silos and help build an engaged corporate culture. Employee engagement at TELUS now sits at 80%, the highest in Canada for large-sized organizations and in the top 1% globally.

Pontefract argues that we must abandon “command-and-control” management styles in favor of a more collaborative, open approach that embraces technology and learning, demonstrating a Flat Army leadership style will produce a more engaged employee.

Pontefract will speak about Flat Army at the upcoming 2013 ASTD International Conference & Exposition in Dallas, TX.

About the Author

Dan Pontefract is the Head of Learning & Collaboration at TELUS (www.telus.com). He is responsible for the overarching leadership development, learning, and collaboration strategy for the company. He has driven a philosophical and cultural shift in the way TELUS views and experiences learning. Called “Learning 2.0,” it’s a social, informal, and formal learning and collaboration model for all 40,000+ team members, bringing TELUS to the forefront of learning leadership. Dan also championed the introduction of the TELUS Leadership Philosophy (TLP), an open and collaborative-based leadership framework for all TELUS team members, alongside a litany of social collaboration technologies.

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When he’s not cycling, he’s goofing around with Denise, Claire, Cole and Cate. You can reach him at www.danpontefract.com.

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