Aligning Government Performance and Community Outcome Measurement

Now, more than ever, strategies for measuring and reporting public sector results are in high demand. Whether working with limited resources or conditions in which the public and legislators are eager to see how public funds are affecting the economy and the well-being of citizens, public managers are charged with the task of showing the results of government efforts. This involves a fundamental shift in the way the public sector does businessin the nature of thinking, acting, and managing that moves away from a focus on process and regulations to a focus on measuring outcomes and showing results.