The Public Manager Magazine Article
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In the aftermath of the September 11 tragedies, we heard again and again that government needs to be better managed. "Everything has changed" was the constant refrain. "Never has American history seen a time when management has been more important but the stock of new ideas has been so low," argued Professor Donald Kettl of the University of Maryland in The Public Manager (Spring 2008).
Mon Dec 24 2012
Some of the difficulty we face today is the result of the industrial era model upon which our government is based. Stephen Goldsmith and William Eggers spoke to this problem in their 2004 book, Governing by Network: "Rigid bureaucratic systems that operate with command-and-control procedures, narrow work restrictions, and inward-looking cultures and operational models are particularly ill-suited to addressing problems that often transcend organizational boundaries."
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