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The Public Manager Magazine Article

Member Benefit

Municipal-Level Surveys and Recycling in Kentucky

Two Kentucky studies demonstrate that surveys can function as vehicles for bringing about change by simply engaging the attention of respondents. We typically think of surveys as tools to help us do one of two things: obtain information to determine what services or programs are needed or measure the quality of service delivery a...

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Tue Mar 01 2011

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Two Kentucky studies demonstrate that surveys can function as vehicles for bringing about change by simply engaging the attention of respondents.

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