TD Magazine Article
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2025 Excellence in Practice Award Winners
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The Excellence in Practice Awards program recognizes internal talent development practices and initiatives that organizations use to enhance and develop the knowledge, skills, and capabilities of their employees.
The Excellence in Practice Awards program recognizes internal talent development practices and initiatives that organizations use to enhance and develop the knowledge, skills, and capabilities of their employees.
Mon Jun 16 2025
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The Excellence in Practice Awards program recognizes internal talent development practices and initiatives that organizations use to enhance and develop the knowledge, skills, and capabilities of their employees.
The Excellence in Practice Awards program recognizes internal talent development practices and initiatives that organizations use to enhance and develop the knowledge, skills, and capabilities of their employees.
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AdventHealth
AdventHealth
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Executive Leadership Program
Executive Leadership Program
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Category: Leadership/Management Development
Category: Leadership/Management Development
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Partner: C Factor Consulting
Partner: C Factor Consulting
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To build a pipeline of future executives, the cohort-based program delivers custom curriculum journeys, coaching, and assessments during six multiday intensives that address the company's mission, spiritual integration, and executive acumen. The program has resulted in a decrease in recruitment costs, an increase in talent mobility, and a dynamic learning community.
To build a pipeline of future executives, the cohort-based program delivers custom curriculum journeys, coaching, and assessments during six multiday intensives that address the company's mission, spiritual integration, and executive acumen. The program has resulted in a decrease in recruitment costs, an increase in talent mobility, and a dynamic learning community.
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AIA Group Limited
AIA Group Limited
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SPARK Leadership Development Program
SPARK Leadership Development Program
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Category: Leadership/Management Development
Category: Leadership/Management Development
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Using blended learning, the program equips senior leaders with the essential mindset, skills, and behaviors to drive sustainable business growth. The practice cultivates strategic agility, enterprise-wide collaboration, and an innovation-driven culture to navigate the rapidly changing industry landscape.
Using blended learning, the program equips senior leaders with the essential mindset, skills, and behaviors to drive sustainable business growth. The practice cultivates strategic agility, enterprise-wide collaboration, and an innovation-driven culture to navigate the rapidly changing industry landscape.
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American Residential Services
American Residential Services
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HVAC Maintenance Technician Program
HVAC Maintenance Technician Program
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Category: Career Development
Category: Career Development
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The 10-week, multimodality training initiative equips new hires with the necessary skills and knowledge to become proficient maintenance technicians. More than 60 technicians have gone through the program and completed more than 14,000 service calls, generating a significant increase in revenue.
The 10-week, multimodality training initiative equips new hires with the necessary skills and knowledge to become proficient maintenance technicians. More than 60 technicians have gone through the program and completed more than 14,000 service calls, generating a significant increase in revenue.
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China Telecom
China Telecom
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Cultivation Practice for Talents Dispatched Overseas
Cultivation Practice for Talents Dispatched Overseas
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Category: L&D
Category: L&D
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The training initiative serves the employees located in the organization's international markets. More than 6,000 people have participated in the program, which enhances professional competencies, overseas culture, foreign language skills, business communications, and security and risk prevention.
The training initiative serves the employees located in the organization's international markets. More than 6,000 people have participated in the program, which enhances professional competencies, overseas culture, foreign language skills, business communications, and security and risk prevention.
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Sales Performance Improvement
Sales Performance Improvement
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Category: L&D
Category: L&D
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Online learning and practical coaching with artificial intelligence—both via a video and live-streaming platform—help enterprises within the organization solve traffic operation and monetization problems without increasing in-store costs or personnel. An enterprise-level matrix creates full-touchpoint interactive marketing and empowers stores to increase sales performance.
Online learning and practical coaching with artificial intelligence—both via a video and live-streaming platform—help enterprises within the organization solve traffic operation and monetization problems without increasing in-store costs or personnel. An enterprise-level matrix creates full-touchpoint interactive marketing and empowers stores to increase sales performance.
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CIMC Container (Group) Company Limited
CIMC Container (Group) Company Limited
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Innovation Talent Program
Innovation Talent Program
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Category: Leadership/Management Development
Category: Leadership/Management Development
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Cultivating a group of young staff with excellent leadership and management competencies, this practice helps participants significantly improve business-development, team-building, innovation, and change management capabilities.
Cultivating a group of young staff with excellent leadership and management competencies, this practice helps participants significantly improve business-development, team-building, innovation, and change management capabilities.
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Cognizant
Cognizant
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ADM Role Maturity RoadMap
ADM Role Maturity RoadMap
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Category: L&D
Category: L&D
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A streamlined road map ensures that participants develop skills through group clusters. The initiative helps individuals align with the demands of their current roles while preparing them for future roles. The learning solutions and key milestones enable associates to navigate their career growth.
A streamlined road map ensures that participants develop skills through group clusters. The initiative helps individuals align with the demands of their current roles while preparing them for future roles. The learning solutions and key milestones enable associates to navigate their career growth.
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Automotive Skill Development Program
Automotive Skill Development Program
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Category: Performance Consulting/Performance Improvement
Category: Performance Consulting/Performance Improvement
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Self-learning modules, trainer-led sessions, hands-on practices, assessments, and certifications are components of this blended, end-to-end technical training program. It uses external original equipment manufacturers for their expertise, efficiency, and certification, along with internal trainers and subject matter experts.
Self-learning modules, trainer-led sessions, hands-on practices, assessments, and certifications are components of this blended, end-to-end technical training program. It uses external original equipment manufacturers for their expertise, efficiency, and certification, along with internal trainers and subject matter experts.
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Director + Leader Onboarding Program
Director + Leader Onboarding Program
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Category: Onboarding
Category: Onboarding
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The program propels newly promoted or hired leaders toward success. By acclimating, assimilating, and accelerating their leadership journey, participants focus on leading themselves, leading others, and leading the business. The journey equips leaders to build key relationships, thrive, and deliver results.
The program propels newly promoted or hired leaders toward success. By acclimating, assimilating, and accelerating their leadership journey, participants focus on leading themselves, leading others, and leading the business. The journey equips leaders to build key relationships, thrive, and deliver results.
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Early Career Talent Bootcamp
Early Career Talent Bootcamp
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Category: L&D
Category: L&D
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Associates early in their careers take this five-day program to learn the foundational knowledge and professional and leadership development skills that center around five key capabilities addressing 16 topics. The interactive and dynamic learning experience concludes with a final project presentation and has led to a 92 percent retention rate six months postprogram.
Associates early in their careers take this five-day program to learn the foundational knowledge and professional and leadership development skills that center around five key capabilities addressing 16 topics. The interactive and dynamic learning experience concludes with a final project presentation and has led to a 92 percent retention rate six months postprogram.
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External Certification Enablement and Engagement for Data+
External Certification Enablement and Engagement for Data+
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Category: L&D
Category: L&D
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The EXCEED program is a strategic L&D initiative that provides associates with a comprehensive pathway to prepare, practice, and achieve proficiency in more than 60 technical certifications. It's a one-stop learning solution offering everything from prerequisites and preparation materials to practice labs and mock tests, culminating in certification with record completion.
The EXCEED program is a strategic L&D initiative that provides associates with a comprehensive pathway to prepare, practice, and achieve proficiency in more than 60 technical certifications. It's a one-stop learning solution offering everything from prerequisites and preparation materials to practice labs and mock tests, culminating in certification with record completion.
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GLIDE on a Learning Cruise
GLIDE on a Learning Cruise
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Category: L&D
Category: L&D
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The integrated talent management program brings together multiple organizational functions to upskill associates and prepare them for diverse roles while increasing bench strength and meeting client commitments. GLIDE addresses skills gaps and uses self-paced study, mentorship, practical labs, and case studies to create an innovative and personalized program.
The integrated talent management program brings together multiple organizational functions to upskill associates and prepare them for diverse roles while increasing bench strength and meeting client commitments. GLIDE addresses skills gaps and uses self-paced study, mentorship, practical labs, and case studies to create an innovative and personalized program.
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Compass Group (North America)
Compass Group (North America)
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Upward: Women in Culinary Leadership Program
Upward: Women in Culinary Leadership Program
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Category: Diversity and Inclusion
Category: Diversity and Inclusion
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The 12-week blended learning journey targets women culinarians who are managers or aspire to management. The program includes a personalized assessment; a customized learning plan with application activities, resources, and training; online instructor-led training that culinary leaders and industry experts facilitate; mentorship; self-directed learning; and opportunities to connect with peers and managers to accelerate learning.
The 12-week blended learning journey targets women culinarians who are managers or aspire to management. The program includes a personalized assessment; a customized learning plan with application activities, resources, and training; online instructor-led training that culinary leaders and industry experts facilitate; mentorship; self-directed learning; and opportunities to connect with peers and managers to accelerate learning.
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DataArt
DataArt
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Tech Skills Mentoring Program
Tech Skills Mentoring Program
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Category: Coaching and Mentoring
Category: Coaching and Mentoring
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This practice-based initiative meets mentees' needs through regular one-on-one guidance with an experienced mentor over a three-month period. With a flexible, participant-oriented approach, the program enhances engineering excellence, upskilling, engagement, and satisfaction.
This practice-based initiative meets mentees' needs through regular one-on-one guidance with an experienced mentor over a three-month period. With a flexible, participant-oriented approach, the program enhances engineering excellence, upskilling, engagement, and satisfaction.
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Datavant
Datavant
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Leadership, Growth and Development
Leadership, Growth and Development
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Category: Leadership/Management Development
Category: Leadership/Management Development
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Integrating personalized learning and performance management to enhance leadership effectiveness and engagement, the program increases participant satisfaction and promotion rates. The comprehensive initiative addresses critical leadership gaps and fosters a culture of excellence and innovation, equipping leaders to navigate business complexities and drive sustainable success.
Integrating personalized learning and performance management to enhance leadership effectiveness and engagement, the program increases participant satisfaction and promotion rates. The comprehensive initiative addresses critical leadership gaps and fosters a culture of excellence and innovation, equipping leaders to navigate business complexities and drive sustainable success.
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Discovery
Discovery
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Business Boost: Flash Sales
Business Boost: Flash Sales
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Category: L&D
Category: L&D
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Through short, sharp, and targeted learning content, the program systematically builds learning into daily functions without any major time commitments. The practice drives engagement and creates an environment of growth, thus solving a major business need and having a positive impact on the sales force, clients, and the organization.
Through short, sharp, and targeted learning content, the program systematically builds learning into daily functions without any major time commitments. The practice drives engagement and creates an environment of growth, thus solving a major business need and having a positive impact on the sales force, clients, and the organization.
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Engro Polymer and Chemicals Limited
Engro Polymer and Chemicals Limited
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Integrated Capability Development Framework
Integrated Capability Development Framework
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Category: Managing the Learning Function
Category: Managing the Learning Function
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The program develops safe and efficient plant operations and processes through an end-to-end framework for technical talent development. It increases productivity, reduce losses, enhances safety, and promotes a learning culture.
The program develops safe and efficient plant operations and processes through an end-to-end framework for technical talent development. It increases productivity, reduce losses, enhances safety, and promotes a learning culture.
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Equinix
Equinix
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Sales Onboarding for Accelerated Ramp
Sales Onboarding for Accelerated Ramp
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Category: Onboarding
Category: Onboarding
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SOAR is a five-month onboarding initiative that infuses culture, productivity, networking, and sales enablement. The program starts on all new hires' first day and includes a role-specific 30 Day Start Kit, virtual and in-person workshops, weekly reinforcement lessons, practice and coaching opportunities supported by peer-to-peer learning, artificial-intelligence tools, and customized content.
SOAR is a five-month onboarding initiative that infuses culture, productivity, networking, and sales enablement. The program starts on all new hires' first day and includes a role-specific 30 Day Start Kit, virtual and in-person workshops, weekly reinforcement lessons, practice and coaching opportunities supported by peer-to-peer learning, artificial-intelligence tools, and customized content.
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EY
EY
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Diversified Staffing Group In-Residence Program
Diversified Staffing Group In-Residence Program
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Category: L&D
Category: L&D
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Through a combination of work experience and structured learning, the initiative grows today's tax professionals to be tomorrow's leaders. The program's three main pillars (experience, learning, and coaching) offer a comprehensive and innovative best-in-class tax L&D model.
Through a combination of work experience and structured learning, the initiative grows today's tax professionals to be tomorrow's leaders. The program's three main pillars (experience, learning, and coaching) offer a comprehensive and innovative best-in-class tax L&D model.
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GF Securities
GF Securities
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Building a Leading Wealth Management Business
Building a Leading Wealth Management Business
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Category: Performance Consulting/Performance Improvement
Category: Performance Consulting/Performance Improvement
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The training and performance improvement counseling program targets employee performance gaps and capability enhancement through overseas training, practical training, and establishing professional standards.
The training and performance improvement counseling program targets employee performance gaps and capability enhancement through overseas training, practical training, and establishing professional standards.
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Corporate Culture Training and Promotion Project
Corporate Culture Training and Promotion Project
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Category: Diversity and Inclusion
Category: Diversity and Inclusion
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The cultural study and promotion project has established and implemented operational norms along with company culture and values. The three-tier corporate culture curriculum system benchmarks individuals practicing company core values.
The cultural study and promotion project has established and implemented operational norms along with company culture and values. The three-tier corporate culture curriculum system benchmarks individuals practicing company core values.
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KPMG
KPMG
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Taxila: The Partner Development Initiative
Taxila: The Partner Development Initiative
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Category: Leadership/Management Development
Category: Leadership/Management Development
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The leadership development initiative combines immersive learning, one-on-one mentoring, and coaching to senior leaders. The ecosystem inspires learning that leads to organizational success.
The leadership development initiative combines immersive learning, one-on-one mentoring, and coaching to senior leaders. The ecosystem inspires learning that leads to organizational success.
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LifeNet Health
LifeNet Health
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LevelUp Leadership Development Program
LevelUp Leadership Development Program
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Category: Leadership/Management Development
Category: Leadership/Management Development
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The virtual program prepares high-performing individual contributors for leadership positions. Participants discuss articles, complete e-learning courses, and consume podcasts or videos in geographically diverse, cross-departmental teams. The initiative continues to successfully increase retention, promotion, and lateral rates.
The virtual program prepares high-performing individual contributors for leadership positions. Participants discuss articles, complete e-learning courses, and consume podcasts or videos in geographically diverse, cross-departmental teams. The initiative continues to successfully increase retention, promotion, and lateral rates.
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Mediatek
Mediatek
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New Manager Development Program
New Manager Development Program
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Category: Leadership/Management Development
Category: Leadership/Management Development
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NMDP reflects a corporate goal to transition the organization from a market follower to a technology leader by tackling two challenges: lack of managerial leadership to meet new business demands and managing cultural integration postacquisition. The three-phased initiative includes components such as pre-reading, workshops, postworkshops, and a practicum.
NMDP reflects a corporate goal to transition the organization from a market follower to a technology leader by tackling two challenges: lack of managerial leadership to meet new business demands and managing cultural integration postacquisition. The three-phased initiative includes components such as pre-reading, workshops, postworkshops, and a practicum.
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Moxa
Moxa
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Sales Management Excellence
Sales Management Excellence
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Category: Sales Enablement
Category: Sales Enablement
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The practice enhances global sales representatives' expertise in key selling strategies, equipping them with essential skills and tools for effective customer collaboration and long-term success. The training program includes a five-stage selling process, consultative selling, a sales call simulation, presentation of account and opportunity plans, objection handling, and strategies for engaging with diverse customer styles.
The practice enhances global sales representatives' expertise in key selling strategies, equipping them with essential skills and tools for effective customer collaboration and long-term success. The training program includes a five-stage selling process, consultative selling, a sales call simulation, presentation of account and opportunity plans, objection handling, and strategies for engaging with diverse customer styles.
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North American Bancard
North American Bancard
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LevelUp Leadership Certification
LevelUp Leadership Certification
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Category: Leadership/Management Development
Category: Leadership/Management Development
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Partner: Aha! Leadership
Partner: Aha! Leadership
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The comprehensive program gives newly hired and first-time, midlevel managers fundamental leadership concepts that align with the company's core values and competencies. The experience entails self-instructed lessons that focus on tactical management training, instructor-led workshops on leadership and competency development, and practical application.
The comprehensive program gives newly hired and first-time, midlevel managers fundamental leadership concepts that align with the company's core values and competencies. The experience entails self-instructed lessons that focus on tactical management training, instructor-led workshops on leadership and competency development, and practical application.
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Novartis
Novartis
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Talent Scouting
Talent Scouting
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Category: Integrated Talent Management
Category: Integrated Talent Management
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The initiative proactively attracts, engages, and prepares diverse leaders for critical roles, augmenting traditional recruitment methods. Through strategic planning, data-driven decision making, and active candidate engagement across multiple channels, the program reduces time to hire, improves quality of hires, enhances employer branding, and increases diversity.
The initiative proactively attracts, engages, and prepares diverse leaders for critical roles, augmenting traditional recruitment methods. Through strategic planning, data-driven decision making, and active candidate engagement across multiple channels, the program reduces time to hire, improves quality of hires, enhances employer branding, and increases diversity.
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PETRONAS
PETRONAS
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Innovation Engine
Innovation Engine
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Category: Integrated Talent Management
Category: Integrated Talent Management
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The holistic practice builds a sustainable culture of innovation to drive business outcomes. The program emphasizes that individuals build capability outside the classroom and brings intentional focus to activating innovators in their current context.
The holistic practice builds a sustainable culture of innovation to drive business outcomes. The program emphasizes that individuals build capability outside the classroom and brings intentional focus to activating innovators in their current context.
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Reliance Retail Limited
Reliance Retail Limited
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Building Leaders for Tomorrow
Building Leaders for Tomorrow
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Category: Leadership/Management Development
Category: Leadership/Management Development
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The Leadership Academy equips leaders across all levels to be role models of the company's cultural ethos and work practices. L&D grounded the initiative in the organization's leadership archetypes that reflect ideal leader behaviors. The development journey includes programs tailored to different organizational bands. Results include people-first mindsets, an innovation culture, and enhancement in hypercollaboration.
The Leadership Academy equips leaders across all levels to be role models of the company's cultural ethos and work practices. L&D grounded the initiative in the organization's leadership archetypes that reflect ideal leader behaviors. The development journey includes programs tailored to different organizational bands. Results include people-first mindsets, an innovation culture, and enhancement in hypercollaboration.
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Nurturing a Coaching Culture
Nurturing a Coaching Culture
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Category: Coaching and Mentoring
Category: Coaching and Mentoring
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To enable managers and leaders to engage in a developmental relationship with their team members, the program uses a coaching-on-demand technology platform to connect employees and certified coaches. The goal is to create behavioral changes such as higher empathy, structured thinking, active listening, self-reflection, and increased psychological safety.
To enable managers and leaders to engage in a developmental relationship with their team members, the program uses a coaching-on-demand technology platform to connect employees and certified coaches. The goal is to create behavioral changes such as higher empathy, structured thinking, active listening, self-reflection, and increased psychological safety.
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Salesforce
Salesforce
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Global Leadership Coaching Center of Excellence
Global Leadership Coaching Center of Excellence
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Category: Coaching and Mentoring
Category: Coaching and Mentoring
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Partners: BetterUp, Center for Creative Leadership
Partners: BetterUp, Center for Creative Leadership
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The program accelerates performance, personal growth, and stronger employee engagement through one-on-one coaching, skill-building training, and learning practice. The initiative provided personal leadership and executive coaching to more than 14,600 leaders, built coaching skills for more than 5,300 managers, and trained more than 270 internal coaches.
The program accelerates performance, personal growth, and stronger employee engagement through one-on-one coaching, skill-building training, and learning practice. The initiative provided personal leadership and executive coaching to more than 14,600 leaders, built coaching skills for more than 5,300 managers, and trained more than 270 internal coaches.
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Samaritan Health Services
Samaritan Health Services
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Career-Con
Career-Con
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Category: Career Development
Category: Career Development
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The month-long event highlights career development programs and resources in efforts to promote employee retention and satisfaction. The event is accessible to all staff regardless of job type and includes in-person events, virtual engagement activities, drop-in learning sessions, scavenger hunts, and coaching.
The month-long event highlights career development programs and resources in efforts to promote employee retention and satisfaction. The event is accessible to all staff regardless of job type and includes in-person events, virtual engagement activities, drop-in learning sessions, scavenger hunts, and coaching.
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Siemens, China
Siemens, China
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Foster a Culture of Skill-Based Learning
Foster a Culture of Skill-Based Learning
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Category: L&D
Category: L&D
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The practice equips employees with critical skills through diverse learning events, platforms, and community support, ensuring staff remain relevant and resilient in a rapidly changing environment. The holistic approach has significantly boosted engagement, skills acquisition, and overall organizational performance.
The practice equips employees with critical skills through diverse learning events, platforms, and community support, ensuring staff remain relevant and resilient in a rapidly changing environment. The holistic approach has significantly boosted engagement, skills acquisition, and overall organizational performance.
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Sinopec Management Institute
Sinopec Management Institute
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Strategic Talent Development Program
Strategic Talent Development Program
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Category: L&D
Category: L&D
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The three-year training initiative helps the organization develop a reserve of talent by establishing criteria and conducting a skills inventory, accurately identifying key staff for development. The long-term, capability-oriented, learning-and-practice-centeric program drives advancement and learning transfer in employees.
The three-year training initiative helps the organization develop a reserve of talent by establishing criteria and conducting a skills inventory, accurately identifying key staff for development. The long-term, capability-oriented, learning-and-practice-centeric program drives advancement and learning transfer in employees.
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SolarEdge
SolarEdge
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Company Certification Program
Company Certification Program
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Category: Customer Service Training
Category: Customer Service Training
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The initiative guides more than 370,000 installers across the world on their journey from onboarding to certification, while preventing common installation mistakes. It has a digital format and focuses on cultivating experts through real-life examples and challenges.
The initiative guides more than 370,000 installers across the world on their journey from onboarding to certification, while preventing common installation mistakes. It has a digital format and focuses on cultivating experts through real-life examples and challenges.
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SprintRay
SprintRay
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The Leadership Sprint
The Leadership Sprint
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Category: Onboarding
Category: Onboarding
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The intensive, six-month onboarding program integrates newly hired and promoted directors and above into the company culture, builds essential relationships, and aligns with strategic goals. The essential techniques include regular feedback, coaching, and structured assessments.
The intensive, six-month onboarding program integrates newly hired and promoted directors and above into the company culture, builds essential relationships, and aligns with strategic goals. The essential techniques include regular feedback, coaching, and structured assessments.
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Sungrow
Sungrow
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Comprehensive Executive Advancement Program
Comprehensive Executive Advancement Program
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Category: Leadership/Management Development
Category: Leadership/Management Development
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The program targets high-potential executives and senior managers from diverse global operations. The nine-month experience enhances leadership capabilities through a blend of personalized learning paths, practical application, and continuous feedback.
The program targets high-potential executives and senior managers from diverse global operations. The nine-month experience enhances leadership capabilities through a blend of personalized learning paths, practical application, and continuous feedback.
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Thai Oil Public Company Limited
Thai Oil Public Company Limited
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5 Happiness: Holistic and Fully Online Well-Being Program
5 Happiness: Holistic and Fully Online Well-Being Program
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Category: Diversity and Inclusion
Category: Diversity and Inclusion
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The initiative focuses on five dimensions: physical, mental, financial, social, and cultural well-being. It creates a positive, thriving, and satisfying work environment where employees feel supported and work-life balance improves.
The initiative focuses on five dimensions: physical, mental, financial, social, and cultural well-being. It creates a positive, thriving, and satisfying work environment where employees feel supported and work-life balance improves.
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T-Mobile
T-Mobile
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Career Ride-Along
Career Ride-Along
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Category: Career Development
Category: Career Development
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The internal mobility program provides frontline employees with a hands-on, multiday experience at the company's headquarters. It encompasses job shadowing, engagements with leadership, and tailored developmental sessions as approaches to growing careers, fostering discovery, and building confidence.
The internal mobility program provides frontline employees with a hands-on, multiday experience at the company's headquarters. It encompasses job shadowing, engagements with leadership, and tailored developmental sessions as approaches to growing careers, fostering discovery, and building confidence.
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Tsingtao Brewery Company Limited
Tsingtao Brewery Company Limited
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Beer Brewer Class
Beer Brewer Class
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Category: Career Development
Category: Career Development
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The project provides a platform for high-performing and highly capable technical employees to enhance their skills through learning and exchange, while outlining comprehensive career development paths. It offers knowledge and skills training via blended learning, comprehensive process tracking, and coaching.
The project provides a platform for high-performing and highly capable technical employees to enhance their skills through learning and exchange, while outlining comprehensive career development paths. It offers knowledge and skills training via blended learning, comprehensive process tracking, and coaching.
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Universal Beijing Resort
Universal Beijing Resort
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Universal Way
Universal Way
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Category: Customer Service Training
Category: Customer Service Training
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Partner: UMU
Partner: UMU
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The practice transforms correct understanding into concrete service behaviors through the 70-20-10 learning theory, social learning, and an evaluation. It enables participants to correctly understand the service models and standards of the theme park industry, exhibit service behaviors that align with the standards, and unify team service behaviors across different service scenarios.
The practice transforms correct understanding into concrete service behaviors through the 70-20-10 learning theory, social learning, and an evaluation. It enables participants to correctly understand the service models and standards of the theme park industry, exhibit service behaviors that align with the standards, and unify team service behaviors across different service scenarios.
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US Customs and Border Protection
US Customs and Border Protection
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Basic Import Specialist Training Course
Basic Import Specialist Training Course
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Category: Integrated Talent Management
Category: Integrated Talent Management
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BIST uses instruction from subject matter experts, case study examination, and performance-based learning to shift the organization to a more agile posture with less processing time and greater flexibility. The initiative requires learners to demonstrate competencies and empowers specialty upskilling in onboarding and performance management modules.
BIST uses instruction from subject matter experts, case study examination, and performance-based learning to shift the organization to a more agile posture with less processing time and greater flexibility. The initiative requires learners to demonstrate competencies and empowers specialty upskilling in onboarding and performance management modules.
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Crawl, Walk, Run Initiative
Crawl, Walk, Run Initiative
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Category: Change Management
Category: Change Management
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The training model aims to shift the organization's philosophy to align with leadership policies on workforce care, resiliency, and training. The goal is twofold: Decrease the loss of potential workforce personnel due to high testing failure rates and ensure the best possible outcome for those trainees when they successfully pass their required training.
The training model aims to shift the organization's philosophy to align with leadership policies on workforce care, resiliency, and training. The goal is twofold: Decrease the loss of potential workforce personnel due to high testing failure rates and ensure the best possible outcome for those trainees when they successfully pass their required training.
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Fentanyl Detection Canine Course
Fentanyl Detection Canine Course
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Category: L&D
Category: L&D
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The initiative upskilled frontline canine teams in detecting, safely seizing, and executing emergency responses to fentanyl contamination, overdoses, and illegal trading. The practice also upskilled instructors in safely handling training aids and providing emergency responses during training exercises, resulting in no injuries and a yearly increase of fentanyl seizures at US ports of entry.
The initiative upskilled frontline canine teams in detecting, safely seizing, and executing emergency responses to fentanyl contamination, overdoses, and illegal trading. The practice also upskilled instructors in safely handling training aids and providing emergency responses during training exercises, resulting in no injuries and a yearly increase of fentanyl seizures at US ports of entry.
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Versant Health
Versant Health
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Customer Service New Hire Training
Customer Service New Hire Training
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Category: Onboarding
Category: Onboarding
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The six-week hybrid program comprises instructional activities, call simulations, and a nesting experience. Customer service representatives develop skills around organizational goals and objectives, processes and procedures, medical terminology, technical systems, and exceptional service.
The six-week hybrid program comprises instructional activities, call simulations, and a nesting experience. Customer service representatives develop skills around organizational goals and objectives, processes and procedures, medical terminology, technical systems, and exceptional service.
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ZoomInfo
ZoomInfo
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Go-to-Market Onboarding
Go-to-Market Onboarding
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Category: Onboarding
Category: Onboarding
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The 90-day program combines a one-week boot camp with role-specific paths using diverse training methods that align to a skills framework. The regimen uses clear milestones and mixed modalities to continually build muscle memory and transform new hires into peak performers.
The 90-day program combines a one-week boot camp with role-specific paths using diverse training methods that align to a skills framework. The regimen uses clear milestones and mixed modalities to continually build muscle memory and transform new hires into peak performers.
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ZTE Corporation
ZTE Corporation
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Improving Effectiveness of Compliance Training for All Employees
Improving Effectiveness of Compliance Training for All Employees
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Category: L&D
Category: L&D
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The initiative adopts a dynamic person-course-scenario matching mode to deliver tailored compliance training to a global workforce. It significantly improved business efficiency, enhanced the company's brand image, and ensured business security and continuity.
The initiative adopts a dynamic person-course-scenario matching mode to deliver tailored compliance training to a global workforce. It significantly improved business efficiency, enhanced the company's brand image, and ensured business security and continuity.
