2026 Excellence in Practice Award Winners

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Fifty-nine practices from 46 organizations earned an Excellence in Practice Award this year. The award recognizes individual practices that have demonstrated clear and measurable results of achieving organizational goals, meet a demonstrated need, have appropriate design values, and clearly align with other performance improvement initiatives.

Fifty-nine practices from 46 organizations earned an Excellence in Practice Award this year. The award recognizes individual practices that have demonstrated clear and measurable results of achieving organizational goals, meet a demonstrated need, have appropriate design values, and clearly align with other performance improvement initiatives.

Learning & Development

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Branch Career Development Project

Branch Career Development Project

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Yapı Kredi

Yapı Kredi

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This comprehensive, role-based learning ecosystem is closing technical and leadership gaps, strengthening career mobility, and building a future-ready branch workforce through structured learning journeys spanning pre-, during-, and post-assignment development. The initiative uses blended classroom instruction, mentoring, coaching, simulations, digital tools, and a scalable internal academy trainer model.

This comprehensive, role-based learning ecosystem is closing technical and leadership gaps, strengthening career mobility, and building a future-ready branch workforce through structured learning journeys spanning pre-, during-, and post-assignment development. The initiative uses blended classroom instruction, mentoring, coaching, simulations, digital tools, and a scalable internal academy trainer model.

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Building a Targeted Security Empowerment System to Ensure Zero Major Network Operation and Maintenance Accidents

Building a Targeted Security Empowerment System to Ensure Zero Major Network Operation and Maintenance Accidents

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ZTE Corporation

ZTE Corporation

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The system integrates risk assessment, three-tier capability building, collaborative co-construction, and continuous iteration to proactively identify high-risk personnel and vulnerabilities through data-driven profiling. Multilingual security coaches, knowledge libraries, and industry partnerships support the initiative.

The system integrates risk assessment, three-tier capability building, collaborative co-construction, and continuous iteration to proactively identify high-risk personnel and vulnerabilities through data-driven profiling. Multilingual security coaches, knowledge libraries, and industry partnerships support the initiative.

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Case Management Certificate Training

Case Management Certificate Training

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Nova Scotia Career Development Association

Nova Scotia Career Development Association

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The initiative addresses significant inconsistencies and knowledge gaps in case management practices. It is a comprehensive eight-module e-learning program—complete with assessments, videos, tools, and instructor support—that bolsters immediate, real-world application and improves client outcomes. It's grounded in the principles of accessibility, professionalism, and inclusion.

The initiative addresses significant inconsistencies and knowledge gaps in case management practices. It is a comprehensive eight-module e-learning program—complete with assessments, videos, tools, and instructor support—that bolsters immediate, real-world application and improves client outcomes. It's grounded in the principles of accessibility, professionalism, and inclusion.

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Copilot Training and Adoption Program

Copilot Training and Adoption Program

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Lumen

Lumen

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Partner: Valorem Reply

Partner: Valorem Reply

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The enterprise-wide effort closes the AI skills gap by providing immersive training, real-world application scenarios, and sustained community support. By equipping employees in Microsoft 365 Copilot use for content generation, analysis, and ideation, the program drives measurable gains in productivity, innovation, and organizational readiness for AI at scale.

The enterprise-wide effort closes the AI skills gap by providing immersive training, real-world application scenarios, and sustained community support. By equipping employees in Microsoft 365 Copilot use for content generation, analysis, and ideation, the program drives measurable gains in productivity, innovation, and organizational readiness for AI at scale.

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Cultivation Project for Technology-Oriented Leaders

Cultivation Project for Technology-Oriented Leaders

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China Telecom

China Telecom

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By developing technology-oriented leaders through online-offline training and real-world innovation projects, this program directly advances the company's strategic expansion into cloud, AI, and security markets. It has resulted in upskilling thousands of employees, innovation output exceeding expectations, patent authorizations rising, and emerging-business revenue outpacing industry growth.

By developing technology-oriented leaders through online-offline training and real-world innovation projects, this program directly advances the company's strategic expansion into cloud, AI, and security markets. It has resulted in upskilling thousands of employees, innovation output exceeding expectations, patent authorizations rising, and emerging-business revenue outpacing industry growth.

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Discover a Greater You Academy

Discover a Greater You Academy

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MGM China

MGM China

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Partner: Macau Institute of Management

Partner: Macau Institute of Management

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The holistic L&D practice delivers training programs to employees as well as external learners using a 4Cs framework—capabilities, careers, culture, and communities. The initiative combines digital platforms and in-house and external partnerships, resulting in increased employee engagement, internal mobility, and community development.

The holistic L&D practice delivers training programs to employees as well as external learners using a 4Cs framework—capabilities, careers, culture, and communities. The initiative combines digital platforms and in-house and external partnerships, resulting in increased employee engagement, internal mobility, and community development.

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Gateway to Leadership

Gateway to Leadership

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AT&T

AT&T

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Partner: Korn Ferry

Partner: Korn Ferry

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The program builds a strong, confident leadership pipeline that drives organizational continuity and long-term success. At the heart of the initiative is a rigorous capstone project that immerses emerging leaders in real-world problem solving and culminates in a leadership symposium presentation to senior executives.

The program builds a strong, confident leadership pipeline that drives organizational continuity and long-term success. At the heart of the initiative is a rigorous capstone project that immerses emerging leaders in real-world problem solving and culminates in a leadership symposium presentation to senior executives.

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Generative AI Professional Development for Higher Education Faculty

Generative AI Professional Development for Higher Education Faculty

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University of South Florida

University of South Florida

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The initiative is a pioneering, fully online professional development experience that gives faculty the capability to responsibly integrate AI into teaching through hands-on tutorials, guided prompting, peer learning, and the creation of actionable course enhancement plans. The program accelerates instructional innovation and positions educators to lead digital transformation in higher education.

The initiative is a pioneering, fully online professional development experience that gives faculty the capability to responsibly integrate AI into teaching through hands-on tutorials, guided prompting, peer learning, and the creation of actionable course enhancement plans. The program accelerates instructional innovation and positions educators to lead digital transformation in higher education.

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Get Role Ready for Opportunities at Work

Get Role Ready for Opportunities at Work

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Cognizant

Cognizant

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GROW is an in-house learning and accreditation program that offers more than 100 tailored learning pathways. It uses AI-based application assessments leveraging generative AI technology and integrates skill profiling, gamified dashboards, and community mentorship.

GROW is an in-house learning and accreditation program that offers more than 100 tailored learning pathways. It uses AI-based application assessments leveraging generative AI technology and integrates skill profiling, gamified dashboards, and community mentorship.

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Huangpu Alliance Program

Huangpu Alliance Program

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Yongan Futures

Yongan Futures

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Partner: Guofu Asset Management

Partner: Guofu Asset Management

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The joint training program combines theoretical instruction, on-the-job practice, and intergenerational mentoring to address a critical shortage of qualified futures analysts amid rapid market expansion, strengthen collaboration with client entities, and develop postgraduate recruits into industry-ready professionals.

The joint training program combines theoretical instruction, on-the-job practice, and intergenerational mentoring to address a critical shortage of qualified futures analysts amid rapid market expansion, strengthen collaboration with client entities, and develop postgraduate recruits into industry-ready professionals.

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Improving the Mortgage Experience Through Service Excellence

Improving the Mortgage Experience Through Service Excellence

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RBFCU

RBFCU

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The company used insights from member surveys to launch a learning-driven service transformation. The program features instructor-led classes—both virtual and in person—as well as electronic learning modules. Targeted service skills training, manager coaching, and consistent feedback have helped address service inconsistences and elevate the member experience.

The company used insights from member surveys to launch a learning-driven service transformation. The program features instructor-led classes—both virtual and in person—as well as electronic learning modules. Targeted service skills training, manager coaching, and consistent feedback have helped address service inconsistences and elevate the member experience.

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Mass Markets New Hire Call Center and Technician Training Programs

Mass Markets New Hire Call Center and Technician Training Programs

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Lumen

Lumen

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The comprehensive onboarding solution rapidly advances new customer care and field technician employees from novice to job ready through integrated virtual instruction, hands-on practice, and guided support. It has resulted in significant reductions in ramp-up time, improved retention, and faster achievement of performance goals.

The comprehensive onboarding solution rapidly advances new customer care and field technician employees from novice to job ready through integrated virtual instruction, hands-on practice, and guided support. It has resulted in significant reductions in ramp-up time, improved retention, and faster achievement of performance goals.

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Navigating IT Global Change Requests

Navigating IT Global Change Requests

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Lumen

Lumen

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The compliance knowledge base and training program equips employees with clear guidance on documenting and managing IT changes to strengthen audit readiness and reduce operational risk. With high engagement and measurable reductions in undocumented changes, it has become a critical component of the organization's compliance framework.

The compliance knowledge base and training program equips employees with clear guidance on documenting and managing IT changes to strengthen audit readiness and reduce operational risk. With high engagement and measurable reductions in undocumented changes, it has become a critical component of the organization's compliance framework.

Leadership & Management Development

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#Tech4Leaders

#Tech4Leaders

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Allianz SE

Allianz SE

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This in-house, self-funded program transforms senior executives into digitally fluent leaders. It has broken down business-IT silos through the creation of a shared language and purpose; driven measurable strategic outcomes such as increased AI adoption and enterprise-wide data upskilling; and increased customer satisfaction and employee engagement.

This in-house, self-funded program transforms senior executives into digitally fluent leaders. It has broken down business-IT silos through the creation of a shared language and purpose; driven measurable strategic outcomes such as increased AI adoption and enterprise-wide data upskilling; and increased customer satisfaction and employee engagement.

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Accelerated Management Development Program

Accelerated Management Development Program

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Vanguard International Semiconductor Corporation

Vanguard International Semiconductor Corporation

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The initiative is a tiered, strategy-aligned leadership pipeline designed to fast-track high-potential managers and close critical succession gaps while sustaining strength across legacy operations. Through blended learning, mentoring, cross-functional projects, and applied workplace experiences, the program has driven measurable gains in promotion rates, retention, and leadership capability.

The initiative is a tiered, strategy-aligned leadership pipeline designed to fast-track high-potential managers and close critical succession gaps while sustaining strength across legacy operations. Through blended learning, mentoring, cross-functional projects, and applied workplace experiences, the program has driven measurable gains in promotion rates, retention, and leadership capability.

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Elite Warrior Program

Elite Warrior Program

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Far Eastern New Century

Far Eastern New Century

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The nearly three-year program assessed and trained managerial-level employees through leadership courses, action learning projects, cross-functional collaboration, and internal coaching. It focused on developing key talent with environmental, social, and governance awareness to build a pipeline of individuals with expertise in green manufacturing. It also delivered actionable solutions to core business issues.

The nearly three-year program assessed and trained managerial-level employees through leadership courses, action learning projects, cross-functional collaboration, and internal coaching. It focused on developing key talent with environmental, social, and governance awareness to build a pipeline of individuals with expertise in green manufacturing. It also delivered actionable solutions to core business issues.

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Emerging Leaders Program

Emerging Leaders Program

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Cognizant

Cognizant

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The in-role development program meets managers' unique challenges, providing them with critical leadership tools to thrive in a hybrid workplace. The initiative aims to create an environment where everyone feels valued, empowered, and motivated as well as elevates business by cultivating a growth mindset and collaborative relationships.

The in-role development program meets managers' unique challenges, providing them with critical leadership tools to thrive in a hybrid workplace. The initiative aims to create an environment where everyone feels valued, empowered, and motivated as well as elevates business by cultivating a growth mindset and collaborative relationships.

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Emerging Leader Summit

Emerging Leader Summit

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Caesars Entertainment

Caesars Entertainment

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The yearlong leadership development experience identifies and develops high-potential manager- and director-level talent. With its combination of executive exposure, cross-functional collaboration, and applied learning through a project that tackles real business challenges, the program has become a cornerstone of the organization's leadership pipeline and succession strategy.

The yearlong leadership development experience identifies and develops high-potential manager- and director-level talent. With its combination of executive exposure, cross-functional collaboration, and applied learning through a project that tackles real business challenges, the program has become a cornerstone of the organization's leadership pipeline and succession strategy.

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Fast-Track Leadership Development Initiative

Fast-Track Leadership Development Initiative

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Panda Restaurant Group

Panda Restaurant Group

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The reimagined and accelerated leadership development program reduces time to promotion readiness by identifying high-potential candidates and offering them personalized development experiences. The initiative advances learning experiences that the company has optimized around priority competencies and accelerated to reduce overall course length and time away from the restaurant.

The reimagined and accelerated leadership development program reduces time to promotion readiness by identifying high-potential candidates and offering them personalized development experiences. The initiative advances learning experiences that the company has optimized around priority competencies and accelerated to reduce overall course length and time away from the restaurant.

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Fly-Up Program

Fly-Up Program

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Huizhou Desay SV Automotive Company Limited

Huizhou Desay SV Automotive Company Limited

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The leadership development program is a response to business expansion, combining 70-20-10 training, applied coaching, and ongoing evaluation to prepare a cohort of midlevel managers within 24 months. The program's purpose is to address emerging capability gaps, build a sustainable talent pool, and enhance organizational effectiveness.

The leadership development program is a response to business expansion, combining 70-20-10 training, applied coaching, and ongoing evaluation to prepare a cohort of midlevel managers within 24 months. The program's purpose is to address emerging capability gaps, build a sustainable talent pool, and enhance organizational effectiveness.

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Frontline Leaders Program

Frontline Leaders Program

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Cognizant

Cognizant

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To improve leadership transitions within the company, the initiative focuses on building a high-performance culture, cultivating growth mindsets, and fostering collaborative stakeholder relationships. The company identifies current gaps in leadership capabilities, role demands, and learning preferences to design effective solutions.

To improve leadership transitions within the company, the initiative focuses on building a high-performance culture, cultivating growth mindsets, and fostering collaborative stakeholder relationships. The company identifies current gaps in leadership capabilities, role demands, and learning preferences to design effective solutions.

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Leadership Excellence

Leadership Excellence

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Bell Partners

Bell Partners

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The scalable, end-to-end development journey equips leaders, from first-time managers to executives, with core leadership skills. It guides leaders through an e-learning series followed by an advanced virtual instructor-led cohort. The program has resulted in increased tenure, higher promotion rates, and reductions in turnover.

The scalable, end-to-end development journey equips leaders, from first-time managers to executives, with core leadership skills. It guides leaders through an e-learning series followed by an advanced virtual instructor-led cohort. The program has resulted in increased tenure, higher promotion rates, and reductions in turnover.

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Lead From Any Seat Leadership Development Program

Lead From Any Seat Leadership Development Program

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American Bankers Association

American Bankers Association

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The program's rigorous, yearlong, cohort-based design blends custom 360-degree assessments, individualized coaching, facilitated learning, and applied development activities to build essential leadership behaviors across the organization. Culminating in a team-based capstone presented to executive leadership, the program strengthens the culture of collaboration, innovation, and accountability.

The program's rigorous, yearlong, cohort-based design blends custom 360-degree assessments, individualized coaching, facilitated learning, and applied development activities to build essential leadership behaviors across the organization. Culminating in a team-based capstone presented to executive leadership, the program strengthens the culture of collaboration, innovation, and accountability.

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Organizational Capability Development Program

Organizational Capability Development Program

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Mars China

Mars China

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The enterprise initiative strengthens decision-making excellence across all business units through a rigorous 6D partnership model and a focused, application-driven, four-week learning journey. With a robust 70-20-10 design, the program has produced measurable improvements in decision speed, strategic agility, and business outcomes.

The enterprise initiative strengthens decision-making excellence across all business units through a rigorous 6D partnership model and a focused, application-driven, four-week learning journey. With a robust 70-20-10 design, the program has produced measurable improvements in decision speed, strategic agility, and business outcomes.

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The Future Leaders Program

The Future Leaders Program

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Hon Hai Precision Industry Company Limited

Hon Hai Precision Industry Company Limited

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Partner: DDI

Partner: DDI

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The comprehensive development practice is based in an aim-accelerate-achieve framework, beginning with alignment on leadership vision and values. It hones analytical insight and performance through rigorous assessments, targeted capability building, and supported on-the-job application. The initiative cultivates leaders who can advance organizational growth and long-term success.

The comprehensive development practice is based in an aim-accelerate-achieve framework, beginning with alignment on leadership vision and values. It hones analytical insight and performance through rigorous assessments, targeted capability building, and supported on-the-job application. The initiative cultivates leaders who can advance organizational growth and long-term success.

Customer Service Training

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Choice Map

Choice Map

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Community Choice Credit Union

Community Choice Credit Union

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The financial wellness program prepares team members to confidently deliver personalized financial guidance to stakeholders through a 14-week certification program and a two-day interactive workshop. Team members learn to identify financial challenges, set goals, and guide members with empathy and accuracy.

The financial wellness program prepares team members to confidently deliver personalized financial guidance to stakeholders through a 14-week certification program and a two-day interactive workshop. Team members learn to identify financial challenges, set goals, and guide members with empathy and accuracy.

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GREAT Customer Service and Coaching Program

GREAT Customer Service and Coaching Program

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HD Supply

HD Supply

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The behavior-based onboarding and training initiative targets new-hire associates across eight customer-facing business units. Through six structured modules, new hires receive instructor-led training, virtual learning, and ongoing coaching to develop consistent customer service skills. The company reinforces training through monthly evaluations, recognition, and performance incentives.

The behavior-based onboarding and training initiative targets new-hire associates across eight customer-facing business units. Through six structured modules, new hires receive instructor-led training, virtual learning, and ongoing coaching to develop consistent customer service skills. The company reinforces training through monthly evaluations, recognition, and performance incentives.

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Pro Enablement

Pro Enablement

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Resideo

Resideo

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During a 12-month initial transformation, the company re-established a global training service that equips professional installers, distributors, and end users with skills to effectively use its products. L&D integrated knowledge assets such as context-specific help, tutorials, and technical literature, which guide users toward more formal learning opportunities.

During a 12-month initial transformation, the company re-established a global training service that equips professional installers, distributors, and end users with skills to effectively use its products. L&D integrated knowledge assets such as context-specific help, tutorials, and technical literature, which guide users toward more formal learning opportunities.

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The Company Service Excellence Program

The Company Service Excellence Program

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MGM China

MGM China

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Partner: Macao Tourism Office

Partner: Macao Tourism Office

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This ongoing, organization-wide customer service initiative combines comprehensive training with cultural competency initiatives to ensure staff meet all customers' needs. The company identified new service competencies and strategies to win over customers, including cultural sensitivity training. The results have been tangible, including a significant percentage increase in market share.

This ongoing, organization-wide customer service initiative combines comprehensive training with cultural competency initiatives to ensure staff meet all customers' needs. The company identified new service competencies and strategies to win over customers, including cultural sensitivity training. The results have been tangible, including a significant percentage increase in market share.

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Wave

Wave

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Worten

Worten

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Partner: Abylos Trends & Consulting

Partner: Abylos Trends & Consulting

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The company created the program to reinvent customer experience across all channels. It trains advisors and leaders in a modular behavior model built around key service moments and backed by digital tools, coaching, and customer feedback. Over three years, the initiative became a cultural movement, delivering strong gains in satisfaction, sales, and pride.

The company created the program to reinvent customer experience across all channels. It trains advisors and leaders in a modular behavior model built around key service moments and backed by digital tools, coaching, and customer feedback. Over three years, the initiative became a cultural movement, delivering strong gains in satisfaction, sales, and pride.

Change Management

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Agile Transformation

Agile Transformation

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Setur

Setur

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The organization-wide change initiative established Agile as foundational for how the company operates. Through cross-functional Agile squads, executive role modeling, and redesigned processes, the company shifted from hierarchical, siloed practices to an adaptable, feedback-driven culture, which has accelerated digital growth and made the organization more adaptable to future change.

The organization-wide change initiative established Agile as foundational for how the company operates. Through cross-functional Agile squads, executive role modeling, and redesigned processes, the company shifted from hierarchical, siloed practices to an adaptable, feedback-driven culture, which has accelerated digital growth and made the organization more adaptable to future change.

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Change enABLEment

Change enABLEment

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The University of Texas MD Anderson Cancer Center

The University of Texas MD Anderson Cancer Center

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Partners: Accenture and Ernst & Young

Partners: Accenture and Ernst & Young

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The ABLE model is an evidence-based, enterprise-wide framework that enables the organization to proactively navigate and sustain change through four scalable phases: align, build, lead, and embrace. Coaching, curriculum, and project management tools support the initiative. The results include measurable improvements in patient care and strengthened employee confidence in change.

The ABLE model is an evidence-based, enterprise-wide framework that enables the organization to proactively navigate and sustain change through four scalable phases: align, build, lead, and embrace. Coaching, curriculum, and project management tools support the initiative. The results include measurable improvements in patient care and strengthened employee confidence in change.

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iEvolve 2.0: Leaders As Levers

iEvolve 2.0: Leaders As Levers

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ITC Limited - Food Business Division

ITC Limited - Food Business Division

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Partner: Flyntrok Consulting Private Limited

Partner: Flyntrok Consulting Private Limited

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The large-scale change management initiative supports a rapid expansion of the manufacturing function, engaging more than 1,300 employees to address challenges in collaboration, supply chain planning, safety, and well-being. The program delivers a unified, future-ready manufacturing vision that strengthens operational alignment and organizational readiness.

The large-scale change management initiative supports a rapid expansion of the manufacturing function, engaging more than 1,300 employees to address challenges in collaboration, supply chain planning, safety, and well-being. The program delivers a unified, future-ready manufacturing vision that strengthens operational alignment and organizational readiness.

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SprintRay's People Strategy

SprintRay's People Strategy

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SprintRay

SprintRay

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Amid rapid global expansion, the company implemented a six-phase, enterprise-wide transformation to define and embed a high-performance, relationship-centric culture. Employees co-created the program, which the company integrated across the employee life cycle and reinforced through real-time data and leadership accountability. The results: accelerated onboarding productivity, decreased turnover rates, and improved employee satisfaction.

Amid rapid global expansion, the company implemented a six-phase, enterprise-wide transformation to define and embed a high-performance, relationship-centric culture. Employees co-created the program, which the company integrated across the employee life cycle and reinforced through real-time data and leadership accountability. The results: accelerated onboarding productivity, decreased turnover rates, and improved employee satisfaction.

Diversity & Inclusion

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Diversity and Inclusion Plan

Diversity and Inclusion Plan

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Worten

Worten

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The program is based on employee input in four key areas: gender equality, inclusion of people with disabilities, parental protection, and work-life balance. The robust plan, supported through training, engagement, monitoring, and executive buy-in, has contributed to a more diverse talent pipeline and improved employee engagement.

The program is based on employee input in four key areas: gender equality, inclusion of people with disabilities, parental protection, and work-life balance. The robust plan, supported through training, engagement, monitoring, and executive buy-in, has contributed to a more diverse talent pipeline and improved employee engagement.

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Harmony Initiative

Harmony Initiative

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Pegasus Airlines

Pegasus Airlines

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The organization-wide initiative aims to promote inclusion in culture, systems, and daily behavior. Starting as an employee-led effort to unify existing practices around gender equity, it has evolved into a strategic framework addressing multiple dimensions of diversity delivered through working groups, inclusive communication, leadership key performance indicators, policy revisits, and continuous data tracking.

The organization-wide initiative aims to promote inclusion in culture, systems, and daily behavior. Starting as an employee-led effort to unify existing practices around gender equity, it has evolved into a strategic framework addressing multiple dimensions of diversity delivered through working groups, inclusive communication, leadership key performance indicators, policy revisits, and continuous data tracking.

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Manager for International Teams Program

Manager for International Teams Program

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Sungrow Business Institute

Sungrow Business Institute

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Partners: DDI and Beijing Quanlei Sports Culture Development

Partners: DDI and Beijing Quanlei Sports Culture Development

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The 24-month, bilingual (English/Chinese) cross-cultural leadership program advances leaders through a three-phase journey—from individual cultural competence to high-performing global team collaboration and strategic execution. Through immersive tools, executive roundtables, 360-degree feedback, and business simulations, the program converts cultural awareness into measurable business impact.

The 24-month, bilingual (English/Chinese) cross-cultural leadership program advances leaders through a three-phase journey—from individual cultural competence to high-performing global team collaboration and strategic execution. Through immersive tools, executive roundtables, 360-degree feedback, and business simulations, the program converts cultural awareness into measurable business impact.

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RISE Women Leadership Development Program

RISE Women Leadership Development Program

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Cognizant

Cognizant

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Through 2.5 months of hybrid networking and learning experiences, midmanagement participants build confidence, develop essential leadership skills, prepare for higher management positions, and share best practices. The program has contributed to a more inclusive and equitable work environment.

Through 2.5 months of hybrid networking and learning experiences, midmanagement participants build confidence, develop essential leadership skills, prepare for higher management positions, and share best practices. The program has contributed to a more inclusive and equitable work environment.

Integrated Talent Management

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Integrated Talent Management Strategy

Integrated Talent Management Strategy

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Pegasus Airlines

Pegasus Airlines

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The company designed the initiative to strengthen succession planning, retain key talent, and enable career growth. Each segment of the workforce receives tailored development journeys, mentoring, e-learning, and performance-linked growth plans. The framework is an integrated people strategy embedded into performance management, learning systems, and leadership planning.

The company designed the initiative to strengthen succession planning, retain key talent, and enable career growth. Each segment of the workforce receives tailored development journeys, mentoring, e-learning, and performance-linked growth plans. The framework is an integrated people strategy embedded into performance management, learning systems, and leadership planning.

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Leadership Star: Star Youth Development Program

Leadership Star: Star Youth Development Program

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Chia Tai Tianqing Pharmaceutical Group Company Limited

Chia Tai Tianqing Pharmaceutical Group Company Limited

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The initiative transforms young talent into high-performing, culturally grounded leaders through its STARS (set direction, take responsibility, adapt to change, result orientation, synergy enhancement) competency model, cross-team project work, and cultural creation modules. It has resulted in increased retention, strong promotion outcomes, and new business and cultural solutions.

The initiative transforms young talent into high-performing, culturally grounded leaders through its STARS (set direction, take responsibility, adapt to change, result orientation, synergy enhancement) competency model, cross-team project work, and cultural creation modules. It has resulted in increased retention, strong promotion outcomes, and new business and cultural solutions.

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PRUVenture Development Programme

PRUVenture Development Programme

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Prudential Hong Kong Limited

Prudential Hong Kong Limited

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Launched in 2022, the program aims to increase profit through enhanced productivity. It combines tailored recruitment, structured onboarding, and continuous learning, leading to a high retention rate among participants. The program addresses critical business challenges, engages stakeholders, and ensures sustainable outcomes.

Launched in 2022, the program aims to increase profit through enhanced productivity. It combines tailored recruitment, structured onboarding, and continuous learning, leading to a high retention rate among participants. The program addresses critical business challenges, engages stakeholders, and ensures sustainable outcomes.

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Strategic Upgrade-Oriented Development of Interdisciplinary Talent

Strategic Upgrade-Oriented Development of Interdisciplinary Talent

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Bader China Limited

Bader China Limited

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Distinguished by its three-dimensional competency model and rigorous capstone-style development cycle, the program cultivates multidisciplinary talent equipped for cross-domain problem solving and innovation. Its blend of on-the-job learning, cross-functional mentorship, and structured capability building has strengthened knowledge transfer, boosted engagement, and fueled the company's strategic competitiveness.

Distinguished by its three-dimensional competency model and rigorous capstone-style development cycle, the program cultivates multidisciplinary talent equipped for cross-domain problem solving and innovation. Its blend of on-the-job learning, cross-functional mentorship, and structured capability building has strengthened knowledge transfer, boosted engagement, and fueled the company's strategic competitiveness.

Onboarding

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3H-5V Onboarding Training for Gen-Z University Graduates

3H-5V Onboarding Training for Gen-Z University Graduates

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China Baowu Steel Group

China Baowu Steel Group

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The one-year onboarding program for newly recruited university graduates uses a three-prong framework—integration, immersion, and honor—to accelerate participants' transition from students to "steel people." Blending cultural onboarding, hands-on business exposure, and structured growth pathways, the program has developed young talent across three decades.

The one-year onboarding program for newly recruited university graduates uses a three-prong framework—integration, immersion, and honor—to accelerate participants' transition from students to "steel people." Blending cultural onboarding, hands-on business exposure, and structured growth pathways, the program has developed young talent across three decades.

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Bell Beginnings

Bell Beginnings

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Bell Partners

Bell Partners

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The program distinguishes itself through its supportive, immersive onboarding experience that creates immediate clarity, connection, and confidence for new hires. The program's five-day onboarding journey pairs with a parallel manager track; the design seamlessly integrates new hires into the culture, accelerates their readiness, and boosts retention.

The program distinguishes itself through its supportive, immersive onboarding experience that creates immediate clarity, connection, and confidence for new hires. The program's five-day onboarding journey pairs with a parallel manager track; the design seamlessly integrates new hires into the culture, accelerates their readiness, and boosts retention.

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Executive Onboarding Program

Executive Onboarding Program

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MediaTek

MediaTek

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Responding to global competition and accelerated growth, the company launched a one-year executive onboarding program to integrate externally recruited senior leaders into pivotal roles driving business expansion and technological advancement. The program is grounded in a 4I framework—interaction, involvement, influence, and impact—and has achieved notable gains in innovation and revenue performance.

Responding to global competition and accelerated growth, the company launched a one-year executive onboarding program to integrate externally recruited senior leaders into pivotal roles driving business expansion and technological advancement. The program is grounded in a 4I framework—interaction, involvement, influence, and impact—and has achieved notable gains in innovation and revenue performance.

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LIFT Onboarding Programme

LIFT Onboarding Programme

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AIA Group

AIA Group

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The 12-month program has four learning sprints: learn, integrate, focus, and thrive. It includes structured touchpoints, leadership engagement, buddy systems, and digital tools to support learning and integration. The initiative has resulted in lower turnover, higher employee Net Promoter Scores, accelerated time to productivity, and a deepened employee connection to company culture.

The 12-month program has four learning sprints: learn, integrate, focus, and thrive. It includes structured touchpoints, leadership engagement, buddy systems, and digital tools to support learning and integration. The initiative has resulted in lower turnover, higher employee Net Promoter Scores, accelerated time to productivity, and a deepened employee connection to company culture.

Career Development

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Individual Development Plans

Individual Development Plans

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Choctaw Nation of Oklahoma

Choctaw Nation of Oklahoma

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The structured yet personalized approach to this program empowers associates—particularly Native American tribal members—to own their career growth, bridge skills gaps, and define clear advancement pathways. The program's AI-enhanced planning system—which streamlines development processes—reduces administrative burden and encourages sustained engagement through annual updates.

The structured yet personalized approach to this program empowers associates—particularly Native American tribal members—to own their career growth, bridge skills gaps, and define clear advancement pathways. The program's AI-enhanced planning system—which streamlines development processes—reduces administrative burden and encourages sustained engagement through annual updates.

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Nurturing the Leaders of Tomorrow

Nurturing the Leaders of Tomorrow

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MGM China

MGM China

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The program centers on strategic career development and talent localization to rebuild and strengthen the local workforce in Macau's gaming and hospitality industries postpandemic. It integrates comprehensive training, mentorship, and partnerships with vocational institutions to nurture new talent and upskill existing staff. In addition, the program emphasizes continuous learning, leadership development, and cross-departmental collaboration.

The program centers on strategic career development and talent localization to rebuild and strengthen the local workforce in Macau's gaming and hospitality industries postpandemic. It integrates comprehensive training, mentorship, and partnerships with vocational institutions to nurture new talent and upskill existing staff. In addition, the program emphasizes continuous learning, leadership development, and cross-departmental collaboration.

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Skill-Based Career Management Project

Skill-Based Career Management Project

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TSKB

TSKB

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The initiative transformed a title-centric advancement model into a transparent, dual-career pathway system grounded in clearly defined skills, competencies, and critical experiences. By embedding equitable, biannual promotion processes and data-driven career conversations into daily practice, the initiative increased internal mobility, reduced turnover, and aligned individual growth with evolving business priorities.

The initiative transformed a title-centric advancement model into a transparent, dual-career pathway system grounded in clearly defined skills, competencies, and critical experiences. By embedding equitable, biannual promotion processes and data-driven career conversations into daily practice, the initiative increased internal mobility, reduced turnover, and aligned individual growth with evolving business priorities.

Sales Enablement

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Building an Agile Learning Ecosystem to Enable Organizational Transformation

Building an Agile Learning Ecosystem to Enable Organizational Transformation

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Novo Nordisk (China) Pharmaceutical Company Limited

Novo Nordisk (China) Pharmaceutical Company Limited

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Partner: UMU

Partner: UMU

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The learning ecosystem supports frontline employees and incorporates AI, agile learning programs and platforms, and an online community of practice. By combining adaptive learning with short-cycle business optimization, it improves both workforce capabilities and business outcomes while responding quickly to complex business challenges and retaining new business knowledge assets.

The learning ecosystem supports frontline employees and incorporates AI, agile learning programs and platforms, and an online community of practice. By combining adaptive learning with short-cycle business optimization, it improves both workforce capabilities and business outcomes while responding quickly to complex business challenges and retaining new business knowledge assets.

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Consultative Wealth Advisory Sales Transformation

Consultative Wealth Advisory Sales Transformation

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Cathay United Bank

Cathay United Bank

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By elevating relationship managers into holistic wealth advisors through targeted knowledge, consultative selling, and cross-border capability development, this practice delivers a competitive edge in Asian wealth management. It has resulted in increased Certified Financial Planner certifications and fee income growth as well as decreased turnover, establishing sustainable advisory excellence and regional market leadership.

By elevating relationship managers into holistic wealth advisors through targeted knowledge, consultative selling, and cross-border capability development, this practice delivers a competitive edge in Asian wealth management. It has resulted in increased Certified Financial Planner certifications and fee income growth as well as decreased turnover, establishing sustainable advisory excellence and regional market leadership.

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Sales Excellence Boarding

Sales Excellence Boarding

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Mercado Libre

Mercado Libre

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Partner: BTS

Partner: BTS

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Launched in July 2023, the blended onboarding initiative for commercial teams across eight countries combines interactive e-learning on core commercial strategies with live sessions that build strategic advisory skills. The program rapidly develops both technical sales expertise and consultative capability, thus accelerating ramp-up time and strengthening commercial impact.

Launched in July 2023, the blended onboarding initiative for commercial teams across eight countries combines interactive e-learning on core commercial strategies with live sessions that build strategic advisory skills. The program rapidly develops both technical sales expertise and consultative capability, thus accelerating ramp-up time and strengthening commercial impact.

Future Readiness

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Advanced Trade Fraud Course

Advanced Trade Fraud Course

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US Customs and Border Protection

US Customs and Border Protection

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To combat increasingly sophisticated trade fraud fueled by the surge in e-commerce, the agency implemented an upskilling program that equips trade specialists with advanced fraud investigation, analysis, and enforcement capabilities (previously requiring escalation), thereby expanding frontline law enforcement capacity and accelerating case resolution. The investment drove an increase in trade enforcement collections.

To combat increasingly sophisticated trade fraud fueled by the surge in e-commerce, the agency implemented an upskilling program that equips trade specialists with advanced fraud investigation, analysis, and enforcement capabilities (previously requiring escalation), thereby expanding frontline law enforcement capacity and accelerating case resolution. The investment drove an increase in trade enforcement collections.

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Innovators of Future Digital Intelligence

Innovators of Future Digital Intelligence

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Sungrow Business Institute

Sungrow Business Institute

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Partners: Tencent, ByteDance, Alibaba, and Cheetah Mobile

Partners: Tencent, ByteDance, Alibaba, and Cheetah Mobile

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Reaching employees across frontline, middle, and senior levels, this enterprise-wide initiative systematically advances digital and AI capabilities through hands-on application, incubation, intelligent agent development, expert-led learning, and benchmarking. The program strengthens organizational agility and competitive advantage via a closed loop of skill adoption, business enablement, and future-ready talent development.

Reaching employees across frontline, middle, and senior levels, this enterprise-wide initiative systematically advances digital and AI capabilities through hands-on application, incubation, intelligent agent development, expert-led learning, and benchmarking. The program strengthens organizational agility and competitive advantage via a closed loop of skill adoption, business enablement, and future-ready talent development.

Learning Technologies

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Immersive Virtual Reality Crime Scene Investigation

Immersive Virtual Reality Crime Scene Investigation

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Dubai Police

Dubai Police

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The training program addressed inconsistencies, safety concerns, and cost inefficiencies in traditional forensic training. It used realistic, scenario-based simulations, real-time performance tracking, and competency-based learning frameworks, leading to improved field performance and increased learner engagement and confidence.

The training program addressed inconsistencies, safety concerns, and cost inefficiencies in traditional forensic training. It used realistic, scenario-based simulations, real-time performance tracking, and competency-based learning frameworks, leading to improved field performance and increased learner engagement and confidence.

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Scaling AI Literacy Through AI-Powered Learning

Scaling AI Literacy Through AI-Powered Learning

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China Telecom

China Telecom

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Partner: DarkMatter AI Technology

Partner: DarkMatter AI Technology

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The initiative deploys an AI-powered "learning-practice-simulation-certification" system enterprise-wide that has elevated the AI literacy of all staff. By boosting average literacy scores, raising certification pass rates, and reducing per-capita training costs, the program has become a cornerstone of the group's AI transformation strategy.

The initiative deploys an AI-powered "learning-practice-simulation-certification" system enterprise-wide that has elevated the AI literacy of all staff. By boosting average literacy scores, raising certification pass rates, and reducing per-capita training costs, the program has become a cornerstone of the group's AI transformation strategy.

Managing the Learning Function

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Academy Org Design

Academy Org Design

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Ferguson Enterprises

Ferguson Enterprises

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Partner: Gartner

Partner: Gartner

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The organization unified its L&D function into a single enterprise academy to align talent development with business strategy. The previously fragmented learning ecosystem—comprising HR-based L&D teams and functional/district-level trainers—now delivers consistent learning, a common measurement framework, and scalable access to development for all employees.

The organization unified its L&D function into a single enterprise academy to align talent development with business strategy. The previously fragmented learning ecosystem—comprising HR-based L&D teams and functional/district-level trainers—now delivers consistent learning, a common measurement framework, and scalable access to development for all employees.

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Cement Academy

Cement Academy

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Limak Cement

Limak Cement

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The centralized corporate academy aligns learning operations with strategic transformation, delivering powerful development experiences across levels and regions. Over three years, the academy strengthened workforce capability, elevated compliance and technical training, and advanced sustainability and digitalization initiatives—positioning learning as a strategic enabler of performance and growth.

The centralized corporate academy aligns learning operations with strategic transformation, delivering powerful development experiences across levels and regions. Over three years, the academy strengthened workforce capability, elevated compliance and technical training, and advanced sustainability and digitalization initiatives—positioning learning as a strategic enabler of performance and growth.

Performance Consulting/Performance Improvement

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Mendix Skill Development Program

Mendix Skill Development Program

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Cognizant

Cognizant

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The program empowers Internet of Things associates with low-code skills through structured training, certifications, and hands-on learning for its learners. A live hackathon enables real-time demos and accelerates learning via subject matter expert guidance, fast query resolution, and mentoring. The collaborative ecosystem ensures learners gain certification, confidence, and practical fluency.

The program empowers Internet of Things associates with low-code skills through structured training, certifications, and hands-on learning for its learners. A live hackathon enables real-time demos and accelerates learning via subject matter expert guidance, fast query resolution, and mentoring. The collaborative ecosystem ensures learners gain certification, confidence, and practical fluency.