TD Magazine Article
Member Benefit
4 Tactics for Raising Issues With Remote Colleagues
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Talk through your concerns using these strategies.
Talk through your concerns using these strategies.
Fri Jul 30 2021
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Don't let physical distance create conversational distance between co-workers. Talk through your concerns using these strategies.
Don't let physical distance create conversational distance between co-workers. Talk through your concerns using these strategies.
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1. Analyze the issue from all sides.
1. Analyze the issue from all sides.
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Reflect on what your true concern is before the conversation—is it a sudden change in behavior or performance? Then consider what known and unknown factors could have triggered your concerns.
Reflect on what your true concern is before the conversation—is it a sudden change in behavior or performance? Then consider what known and unknown factors could have triggered your concerns.
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2. Be straightforward.
2. Be straightforward.
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If you sense there's a problem, be up front and ask whether there's an issue and how you can help. Doing so nips problems in the bud and provides quieter colleagues a chance to speak their minds.
If you sense there's a problem, be up front and ask whether there's an issue and how you can help. Doing so nips problems in the bud and provides quieter colleagues a chance to speak their minds.
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3. Don't type—talk.
3. Don't type—talk.
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Communicating via video shows you're giving 100 percent attention to your colleague and helps prevent misunderstandings that easily crop up in emails and other channels.
Communicating via video shows you're giving 100 percent attention to your colleague and helps prevent misunderstandings that easily crop up in emails and other channels.
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4. Strive for mutual understanding.
4. Strive for mutual understanding.
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Show your co-worker you care about their feelings, and explain your motives when raising an issue remotely. If they feel the conversation will help you both, they'll be more receptive.
Show your co-worker you care about their feelings, and explain your motives when raising an issue remotely. If they feel the conversation will help you both, they'll be more receptive.
