5 Essentials of People Management

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Employees of managers who routinely practice these behaviors report a better work experience and enhanced engagement and perform at higher levels.

Employees of managers who routinely practice these behaviors report a better work experience and enhanced engagement and perform at higher levels.

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1. Show support and understanding.

1. Show support and understanding.

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Be accessible to employees, listen to their needs, and provide support in daily activities—be friendly, attentive, and empathetic.

Be accessible to employees, listen to their needs, and provide support in daily activities—be friendly, attentive, and empathetic.

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2. Provide recognition.

2. Provide recognition.

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Offer praise for a job well done and give credit for good ideas—and make sure to personalize recognition to the individual.

Offer praise for a job well done and give credit for good ideas—and make sure to personalize recognition to the individual.

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3. Treat others with dignity and respect.

3. Treat others with dignity and respect.

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Consider how you wish to be treated and act the same toward others. Also be respectful of your employees' opinions.

Consider how you wish to be treated and act the same toward others. Also be respectful of your employees' opinions.

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4. Communicate clear expectations.

4. Communicate clear expectations.

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Define success; be clear about your priorities; and provide timely, honest, and helpful feedback.

Define success; be clear about your priorities; and provide timely, honest, and helpful feedback.

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5. Reward performance contributions.

5. Reward performance contributions.

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Compensate fairly, ensure stretch targets and bonuses are achievable, and offer skills training and support career growth.

Compensate fairly, ensure stretch targets and bonuses are achievable, and offer skills training and support career growth.