5 Tactics to Get a Quick Response

If you're in a client-facing position or working with trainees often, it's crucial to be engaging and generate responses quickly. These simple methods will grab people's attention from the get-go.

1. Use fewer words.

Listeners typically focus for just eight seconds on average, so using your words efficiently is important.

2. State their name.

Start by saying the person's name, such as: "Kerri, do you have time to talk?"

3. Leverage emotions.

Incorporate warm, inviting words. Show enthusiasm, smile, make eye contact, and offer a welcoming gesture.

4. Add a hook.

A story, solution, incentive, warning, or bold statement can hook in listeners. Avoid dull openings; instead, create urgency or curiosity.

5. Ask questions.

Use a direct or thought-provoking question. Let them know you're actively listening to them instead of following a script.