5 Tactics to Get a Quick Response

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If you're in a client-facing position or working with trainees often, it's crucial to be engaging and generate responses quickly. These simple methods will grab people's attention from the get-go.

If you're in a client-facing position or working with trainees often, it's crucial to be engaging and generate responses quickly. These simple methods will grab people's attention from the get-go.

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1. Use fewer words.

1. Use fewer words.

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Listeners typically focus for just eight seconds on average, so using your words efficiently is important.

Listeners typically focus for just eight seconds on average, so using your words efficiently is important.

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2. State their name.

2. State their name.

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Start by saying the person's name, such as: "Kerri, do you have time to talk?"

Start by saying the person's name, such as: "Kerri, do you have time to talk?"

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3. Leverage emotions.

3. Leverage emotions.

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Incorporate warm, inviting words. Show enthusiasm, smile, make eye contact, and offer a welcoming gesture.

Incorporate warm, inviting words. Show enthusiasm, smile, make eye contact, and offer a welcoming gesture.

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4. Add a hook.

4. Add a hook.

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A story, solution, incentive, warning, or bold statement can hook in listeners. Avoid dull openings; instead, create urgency or curiosity.

A story, solution, incentive, warning, or bold statement can hook in listeners. Avoid dull openings; instead, create urgency or curiosity.

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5. Ask questions.

5. Ask questions.

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Use a direct or thought-provoking question. Let them know you're actively listening to them instead of following a script.

Use a direct or thought-provoking question. Let them know you're actively listening to them instead of following a script.