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TD Magazine Article

Member Benefit

A HIGHER LEVEL of LEARNING

Published Thu Sep 01 2005

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Presents an interview with Danny Wegman, chief executive officer of Wegmans Food Markets Inc., about the company's training and culture. Discussion on the huge investments by the company for staff training; Methodology of training adopted by the company; Role of the learning function at the company; Relevance of staff training for customer satisfaction; View that customer education effort is an extension of the idea that knowledge helps drive sales.

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A HIGHER LEVEL of LEARNING

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