TD Magazine Article
Member Benefit
A New Way of Thinking (February 2018)
The federal government is using human-centered design to solve common issues in long-term, sustainable ways.
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By and
Thu Feb 01 2018
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A new approach to solving problems is on the rise in the federal workforce. The concept of human-centered design is enabling managers to approach old issues in new ways, and the discipline may fundamentally change the way work teams operate.