A Thoughtful Process

Content

Think Smarter: Critical Thinking to Improve Problem-Solving and Decision-Making Skills

Think Smarter: Critical Thinking to Improve Problem-Solving and Decision-Making Skills

Content

By Michael Kallet

By Michael Kallet

Content

Wiley, 217 pp., $25

Wiley, 217 pp., $25

Content

Unless your professional career has taken place under a rock, you know that critical thinking is highly valued in the workplace. After all, employers don't want a group of robots working for them. But stepping up the level of critical thinking and innovation at any organization is a difficult task.

Unless your professional career has taken place under a rock, you know that critical thinking is highly valued in the workplace. After all, employers don't want a group of robots working for them. But stepping up the level of critical thinking and innovation at any organization is a difficult task.

Content

Fortunately, critical thinking is a skill that can be methodically developed. In Think Smarter, Kallet, a critical thinking consultant, presents a simple, straightforward process for improving critical thinking. His approach is based on a decade of conducting critical thinking workshops for organizations in a wide range of industries. His framework is designed for self-driven learning within the course of a typical workday, but also can be adapted for group or one-on-one training sessions.

Fortunately, critical thinking is a skill that can be methodically developed. In Think Smarter, Kallet, a critical thinking consultant, presents a simple, straightforward process for improving critical thinking. His approach is based on a decade of conducting critical thinking workshops for organizations in a wide range of industries. His framework is designed for self-driven learning within the course of a typical workday, but also can be adapted for group or one-on-one training sessions.

Content

Kallet eschews an academic approach ("left brain/right brain, neurochemical stuff") to critical thinking, and gets right down to a method for solving problems in the real world.

Kallet eschews an academic approach ("left brain/right brain, neurochemical stuff") to critical thinking, and gets right down to a method for solving problems in the real world.

Content

His approach has three components: clarity, conclusions, and decisions. Kallet claims that we give way too often to "automatic thinking," listing examples from the workplace that will sound familiar to any professional. We place too much value on doing and not enough on thinking, with the result that we spend too little time in the clarity stage, which is the foundation of all critical thinking.

His approach has three components: clarity, conclusions, and decisions. Kallet claims that we give way too often to "automatic thinking," listing examples from the workplace that will sound familiar to any professional. We place too much value on doing and not enough on thinking, with the result that we spend too little time in the clarity stage, which is the foundation of all critical thinking.

Content

The subsequent chapters dive into how to achieve clarity, arrive at one or more sound conclusions, and then make a decision. Readers will recognize and appreciate the many real-life examples Kallet peppers throughout the book.

The subsequent chapters dive into how to achieve clarity, arrive at one or more sound conclusions, and then make a decision. Readers will recognize and appreciate the many real-life examples Kallet peppers throughout the book.

Content

For example, he demonstrates how to achieve clarity around a problem by breaking down the problem statement, which eliminates the ambiguity and different interpretations surrounding it. Understanding the meaning of each word, including words that get thrown around the workplace quite often with mandates attached to them (such as improve, quality, and services ), helps everyone establish a common definition and gives thinkers a stronger foundation on which to begin building solutions.

For example, he demonstrates how to achieve clarity around a problem by breaking down the problem statement, which eliminates the ambiguity and different interpretations surrounding it. Understanding the meaning of each word, including words that get thrown around the workplace quite often with mandates attached to them (such as improve, quality, and services), helps everyone establish a common definition and gives thinkers a stronger foundation on which to begin building solutions.

Content

In that same section, Kallet also explains how to ask why and so what (respectfully) to get to the root causes of problems, create workarounds, and identify the most important goals for the business.

In that same section, Kallet also explains how to ask why and so what (respectfully) to get to the root causes of problems, create workarounds, and identify the most important goals for the business.

Content

One of the strongest chapters in the book is on anticipatory thinking, and how to engage in it by asking a simple question: "What consequences might this action cause?"

One of the strongest chapters in the book is on anticipatory thinking, and how to engage in it by asking a simple question: "What consequences might this action cause?"

Content

There also is a chapter on becoming a "thinking coach," which serves as a cheat sheet for managers looking to develop their teams' critical thinking skills.

There also is a chapter on becoming a "thinking coach," which serves as a cheat sheet for managers looking to develop their teams' critical thinking skills.

Content

Each chapter wraps up with takeaways for readers, as well as thought-provoking exercises that reinforce the information in the chapter and make it applicable.

Each chapter wraps up with takeaways for readers, as well as thought-provoking exercises that reinforce the information in the chapter and make it applicable.

Content

If you want to implement critical thinking training in your organization, or improve your own critical thinking skills, Think Smarter is a great place to start.

If you want to implement critical thinking training in your organization, or improve your own critical thinking skills, Think Smarter is a great place to start.

Content

Collective Genius: The Art and Practice of Leading Innovation

Collective Genius: The Art and Practice of Leading Innovation

Content

Linda A. Hill, Greg Brandeau, Emily Truelove, and Kent Lineback

Linda A. Hill, Greg Brandeau, Emily Truelove, and Kent Lineback

Content

Harvard Business Review, 272 pp., $28

Harvard Business Review, 272 pp., $28

Content

Innovation shouldn't only be on leaders' shoulders. The authors of Collective Genius argue that leadership isn't about creating an inspiring vision that employees then execute. Instead, it's about tapping into the genius of the employees themselves. With case studies from such organizations as Pixar, Volkswagen, eBay, and Pfizer, as well as nonprofits and government agencies, the authors show how leaders can initiate conversations and workflows within their organizations that facilitate innovation. Most importantly, these ideas will help leaders implement processes that enable consistent, sustainable innovation.

Innovation shouldn't only be on leaders' shoulders. The authors of Collective Genius argue that leadership isn't about creating an inspiring vision that employees then execute. Instead, it's about tapping into the genius of the employees themselves. With case studies from such organizations as Pixar, Volkswagen, eBay, and Pfizer, as well as nonprofits and government agencies, the authors show how leaders can initiate conversations and workflows within their organizations that facilitate innovation. Most importantly, these ideas will help leaders implement processes that enable consistent, sustainable innovation.

Content

Executive Presence: The Missing Link Between Merit and Success

Executive Presence: The Missing Link Between Merit and Success

Content

Sylvia Ann Hewlett

Sylvia Ann Hewlett

Content

Harper Business, 210 pp., $26.99

Harper Business, 210 pp., $26.99

Content

Do you have executive presence? Economist and thought leader Hewlett says that if you're not in a top job, the answer is probably no. Executive presence is that intangible quality that successful executives have—a way of acting, speaking, and looking like a leader. Hewlett conducted in-depth interviews with a diverse group of respected, charismatic leaders to find commonalities in how they conduct themselves in professional situations. Comparing these findings with those of a nationwide survey and dozens of focus groups, Hewlett uncovered powerful insights into the personal qualities that have helped make these leaders successful. She then breaks these qualities down into practical processes that readers can use to build their own executive presence.

Do you have executive presence? Economist and thought leader Hewlett says that if you're not in a top job, the answer is probably no. Executive presence is that intangible quality that successful executives have—a way of acting, speaking, and looking like a leader. Hewlett conducted in-depth interviews with a diverse group of respected, charismatic leaders to find commonalities in how they conduct themselves in professional situations. Comparing these findings with those of a nationwide survey and dozens of focus groups, Hewlett uncovered powerful insights into the personal qualities that have helped make these leaders successful. She then breaks these qualities down into practical processes that readers can use to build their own executive presence.

Content

Overcoming an Imperfect Boss: A Practical Guide to Building a Better Relationship With Your Boss

Overcoming an Imperfect Boss: A Practical Guide to Building a Better Relationship With Your Boss

Content

Karin Hurt

Karin Hurt

Content

Let's Grow Leaders, 98 pp., $8.96

Let's Grow Leaders, 98 pp., $8.96

Content

First-time author Hurt offers powerful career and leadership advice in Overcoming an Imperfect Boss. Acknowledging that the supervisor/subordinate relationship is the number one predictor of employee engagement and job satisfaction, this book turns the table and focuses on what employees can do to take positive steps to make the most of this key relationship, even in tough situations. Written with empathy, humor, and a healthy dose of reality, this interactive working guide discusses familiar challenges, fail-proof tips, conversation starters, and assessments to help everyone navigate today's business landscape and get what they need from their (perfect or imperfect) bosses.

First-time author Hurt offers powerful career and leadership advice in Overcoming an Imperfect Boss. Acknowledging that the supervisor/subordinate relationship is the number one predictor of employee engagement and job satisfaction, this book turns the table and focuses on what employees can do to take positive steps to make the most of this key relationship, even in tough situations. Written with empathy, humor, and a healthy dose of reality, this interactive working guide discusses familiar challenges, fail-proof tips, conversation starters, and assessments to help everyone navigate today's business landscape and get what they need from their (perfect or imperfect) bosses.

Content

What's on Kathy Cramer's Bookshelf?

What's on Kathy Cramer's Bookshelf?

Content

Hardwiring Happiness: The New Brain Science of Contentment, Calm, and Confidence by Rick Hanson. Hanson, a neuropsychologist, is fond of saying, "The brain is like Velcro for negative experiences, but Teflon for positive ones." Hanson's work deepens and reinforces my work in asset-based thinking. I find his research and practices for strengthening the neural networks responsible for remembering and integrating positive experiences to be cutting edge.

Hardwiring Happiness: The New Brain Science of Contentment, Calm, and Confidence by Rick Hanson. Hanson, a neuropsychologist, is fond of saying, "The brain is like Velcro for negative experiences, but Teflon for positive ones." Hanson's work deepens and reinforces my work in asset-based thinking. I find his research and practices for strengthening the neural networks responsible for remembering and integrating positive experiences to be cutting edge.

Content

Abundance: The Future Is Better Than You Think by Peter Diamandis and Steven Kotler. Whenever I want to fortify my optimism about mastering our world's greatest challenges, I pick up this book (and I listen to the audio version on my iPad as I read it). Diamandis and Kotler explain that "Abundance is about creating a world of possibility, a world where everyone's days are spent dreaming and doing, not scrapping and scraping." Abundance is a tale of good news you won't want to miss.

Abundance: The Future Is Better Than You Think by Peter Diamandis and Steven Kotler. Whenever I want to fortify my optimism about mastering our world's greatest challenges, I pick up this book (and I listen to the audio version on my iPad as I read it). Diamandis and Kotler explain that "Abundance is about creating a world of possibility, a world where everyone's days are spent dreaming and doing, not scrapping and scraping." Abundance is a tale of good news you won't want to miss.

Content

Focus: The Hidden Driver of Excellence by Daniel Goleman. I can't think of a better book than Focus to have on my shelf. Though I haven't read it yet, two of my partners at The Cramer Institute have recommended this latest jaunt of Goleman's into the mysteries of our psyches. Focus explores the matter of attention, and the chapter I can't wait to read is chapter 20, "What Makes a Great Leader."

Focus: The Hidden Driver of Excellence by Daniel Goleman. I can't think of a better book than Focus to have on my shelf. Though I haven't read it yet, two of my partners at The Cramer Institute have recommended this latest jaunt of Goleman's into the mysteries of our psyches. Focus explores the matter of attention, and the chapter I can't wait to read is chapter 20, "What Makes a Great Leader."