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TD Magazine Article

Member Benefit

Bad News Days

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Wed Dec 01 2004

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The article focuses on critical skills required by executives for successfully leading a team in a difficult situation. The author suggests to stay calm and focused no matter how hectic things get. Articulating a clear vision that brings the organization's mission to life helps motivate and keep everyone on track. Executives should be analytical and strategic in planning. Rushing too quickly to action can be more damaging than delayed, correct action. Admitting and apologizing for a mistake and taking corrective action immediately rules out the appearance of arrogance, creation of resentment and building of mistrust.

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Bad News Days

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