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TD Magazine Article

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Break Down the Silos

A toolkit for training and development practitioners improves interdepartmental relationships.


Sat Mar 08 2014


Strained or ineffective interdepartmental relationships are a pervasive performance problem in organizations, often revealed in customer and employee satisfaction surveys. Such limitations negatively affect morale and the bottom line. Training and development practitioners are called on to help as a trainer, facilitator, consultant, or coach. An understanding of related definitions, current and desired levels of interdepartmental relationships, barriers that impede effectiveness, and a menu of corrective strategies will equip you with the necessary tools to effect positive change.

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March 2014 - TD Magazine

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