logo image

TD Magazine Article

Member Benefit

Compassion, Confidence, and Customer Service Training

Recognize and nurture soft skill development to build a better customer service rep.

By

Mon Jul 20 2020

Compassion, Confidence, and Customer Service Training
Loading...

Providing great customer service has always been important to business success. During the past decade, however, the rise of new technologies, rapid information sharing, and shifts in marketing mindsets have ushered in an unprecedented level of customer choice and control, regardless of industry.

You've Reached ATD Member-only Content

Become an ATD member to continue

Already a member?Sign In

issue

ISSUE

2020 Best Practices - TD Magazine

View Articles
Advertisement

Copyright © 2024 ATD

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession.

Terms of UsePrivacy NoticeCookie Policy