Cultural Competence

Like it or not, it is a global economy and borders are disappearing. Your customers and resources are scattered across the globe: products await parts from a manufacturer in another country, customer service is handled elsewhere, some employees are located in remote locations, your suppliers and business partners are from unfamiliar countries, you are reporting to someone who does not speak your language or speak it the way you are accustomed in your business interactions, and your company is owned by a company from another country.