TD Magazine Article
Member Benefit
Customer Service Through OnetoOne Marketing
AN
By
Sun Oct 01 2000
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Content
Offers advice on how to integrate customer service into strategic goals. Major consequences that minor mistakes in communication can have; Importance of being sensitive to customers' demands of timeliness; Development of a customer feedback program; Making personal contact with customers.
Offers advice on how to integrate customer service into strategic goals. Major consequences that minor mistakes in communication can have; Importance of being sensitive to customers' demands of timeliness; Development of a customer feedback program; Making personal contact with customers.
ISSUE
Customer Service Through OnetoOne Marketing