Empowering Employees To Just Do It

Features the training program at Cummins Engine Co. that combines kaizen with empowerment, and when added up means low-cost, immediate improvement. Promotion of the creative talents and collective energies of people at all levels of the organization in kaizen; Formation of a program-design group whose goal was to apply the kaizen concepts and improve work processes; Description of the kaizen training program; Seven wastes in business.