TD Magazine Article
Member Benefit
Engage, Empower, Build Loyalty
If there is one thing that this tough economy has taught us, it's the importance of paying attention to employees and customers. The only way to truly drive business results and customer satisfaction is through engaged employees. Just ask Lowe's. "True business success doesn't stop with customer satisfaction,"...
PK
By
Mon Nov 23 2009
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If there is one thing that this tough economy has taught us, it's the importance of paying attention to employees and customers. The only way to truly drive business results and customer satisfaction is through engaged employees. Just ask Lowe's.