TD Magazine Article
Member Benefit
The tenets of patient-centered interviewing can help leaders both inside and outside the healthcare industry exhibit empathy.
Mon Feb 28 2022
Healthcare providers have been aware of the significance of empathy going as far back as Hippocrates, who advised: "Cure sometimes, treat often, comfort always." Higher clinician empathy scores are associated with improved patient outcomes across a diverse group of measures, including reduced patient anxiety and emotional distress, fewer thoughts of litigation among patients, and improved quality metrics in patients with diabetes.
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