This article focuses on occupational training at Gecis International Holdings, based in Gurgaon, India. In 2004, the organization spent $500,000 internally on designing and developing customized courseware for specific training needs. Some of these courses were online programs created for the Finance and Accounting Services business unit. The learning function of the Finance and Accounting Services unit built a pool of subject matter experts who would focus on training new hires on various products in collaboration with the customer. The in-house development team created 16 online courses covering a majority of the 200 learning paths. While the courses were being created, customers observed that the content and learning objectives were also relevant to their employee's learning needs. To date, more than 100 customer employees have accessed the courses.