TD Magazine Article
Member Benefit
How to make internal customers cooperate
Sun Mar 01 1998
Content
Uses a real-world example to show how cooperation can bog down between departments and people in an organization, and how such barriers can be overcome. Typical complaints about trying to be an internal service provider; Definition of an effective, interdependent customer-contractor relationship; Open dialogue among parties.
Uses a real-world example to show how cooperation can bog down between departments and people in an organization, and how such barriers can be overcome. Typical complaints about trying to be an internal service provider; Definition of an effective, interdependent customer-contractor relationship; Open dialogue among parties.
ISSUE
How to make internal customers cooperate