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IBM Student achievement with baldrige concepts and tools

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Tue Feb 01 2000

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Reports on the investigation of the Malcolm Baldrige National Quality Program for Education as a transformation tool. Interest in Baldrige's focus on the steps for achieving results such as leadership, careful planning and reorientation of resources; Examples of integrated strategies being used by educators in addressing educational challenges; Pursuit of customer-focused quality as the hallmark of the program.

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IBM Student achievement with baldrige concepts and tools

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