Issues December 1988

Content

Comments on issues and developments in the field of employee training and development in the U.S. as of December 1988. Competitive advantage of possessing an effective customer service program; Impact of voluntarism on business performance; Preparations for a staff development program to be held outside the company.

Comments on issues and developments in the field of employee training and development in the U.S. as of December 1988. Competitive advantage of possessing an effective customer service program; Impact of voluntarism on business performance; Preparations for a staff development program to be held outside the company.