TD Magazine Article
Member Benefit
Keeping Learning Well-Oiled
Jiffy Lube University offers 10 certifications—including training courses on customer service, management, technical procedures, and service standards—to prepare 21,000 employees to serve 22 million customers each year.
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Sat Oct 01 2011
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Most car owners know to have the oil in their cars changed every three months or 3,000 miles. Last year, Jiffy Lube International (JLI) served 22 million customers who did just that.