Lessons from the training front

Published Thu Jan 01 1998

Presents advice from several trainers and managers in the United States on how to improve call center operations. Includes Matrixx Marketing Inc.'s account manager Dave Sawtelle; First Data's vice president Doug Brown; Technical Assistance Research Programs' president John Goodman.

You've Reached ATD Member-only Content

Become an ATD member to continue

Already a member?Sign In

ISSUE

Lessons from the training front