Lose the Career Ladder and Hit the Wall

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The past decade has ushered in dramatic changes to the way we communicate, collaborate, and compute. Yet most managers and employees alike are stuck in a time warp when it comes to career development. They have old-fashioned images of advancement up some corporate ladder to that corner office in the sky—a mindset that's out of sync with today's business reality. No wonder career development is such a challenge and disappointment to many.

The past decade has ushered in dramatic changes to the way we communicate, collaborate, and compute. Yet most managers and employees alike are stuck in a time warp when it comes to career development. They have old-fashioned images of advancement up some corporate ladder to that corner office in the sky—a mindset that's out of sync with today's business reality. No wonder career development is such a challenge and disappointment to many.

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Escaping the time warp requires coming to terms with how things really operate in the workplace today.

Escaping the time warp requires coming to terms with how things really operate in the workplace today.

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The organizational belt-tightening and delayering that have occurred during the past several years have left far fewer leadership positions. The upper layers of the pyramid (which have always been slimmer) have become a mere sliver. Say good-bye to the career ladder.

The organizational belt-tightening and delayering that have occurred during the past several years have left far fewer leadership positions. The upper layers of the pyramid (which have always been slimmer) have become a mere sliver. Say good-bye to the career ladder.

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The predictable progression from one established position to the next has given way to career patterns. These are more fluid, flexible, and responsive to the needs of the business and the individual. Say good-bye to limiting career paths.

The predictable progression from one established position to the next has given way to career patterns. These are more fluid, flexible, and responsive to the needs of the business and the individual. Say good-bye to limiting career paths.

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We've moved beyond work-life balance to work-life integration. The convergence of technology and communication has blurred the lines for many between work and home. Say good-bye to checking your personal life at the door.

We've moved beyond work-life balance to work-life integration. The convergence of technology and communication has blurred the lines for many between work and home. Say good-bye to checking your personal life at the door.

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A growing number of workers have come to the realization that they can't have it all—or at least not all at one time—and are not willing to sacrifice important parts of their lives for a job. Increasingly, people are deciding that work has to work for them.

A growing number of workers have come to the realization that they can't have it all—or at least not all at one time—and are not willing to sacrifice important parts of their lives for a job. Increasingly, people are deciding that work has to work for them.

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To develop oneself, or anyone else, in today's workplace requires that we say hello to a new way of thinking about how careers happen—through a series of moves around, down, up, over, and around again. Today's career development looks more like a rock-climbing wall than a ladder.

To develop oneself, or anyone else, in today's workplace requires that we say hello to a new way of thinking about how careers happen—through a series of moves around, down, up, over, and around again. Today's career development looks more like a rock-climbing wall than a ladder.

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The career climbing wall is expansive, offering a wide selection of spots to explore and enjoy, and a nearly unlimited combination of moves in every direction—toward one's vision of career success.

The career climbing wall is expansive, offering a wide selection of spots to explore and enjoy, and a nearly unlimited combination of moves in every direction—toward one's vision of career success.

Advancing the notion of advancement

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The climbing wall metaphor only works if we shift our mindset about what career progression and advancement really mean in today's environment.

The climbing wall metaphor only works if we shift our mindset about what career progression and advancement really mean in today's environment.

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If you're like most people, you've been brainwashed into thinking that advancement means moving up in the organization: taking on more responsibility, managing larger staffs, and earning more money.

If you're like most people, you've been brainwashed into thinking that advancement means moving up in the organization: taking on more responsibility, managing larger staffs, and earning more money.

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However, advancement today means moving forward and toward one's very personal definition of career success. Onward and upward has been replaced by forward and toward.

However, advancement today means moving forward and toward one's very personal definition of career success. Onward and upward has been replaced by forward and toward.

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Do you know:

Do you know:

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  how your employees define career success?

  how your employees define career success?

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  what kind of work they want to be doing?

  what kind of work they want to be doing?

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  what they want to achieve?

  what they want to achieve?

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  what talents they yearn to leverage or activate?

  what talents they yearn to leverage or activate?

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What about you? Ask yourself the same questions:

What about you? Ask yourself the same questions:

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  How do you define career success for yourself?

  How do you define career success for yourself?

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  What kind of work do you want to being doing?

  What kind of work do you want to being doing?

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  What do you want to achieve?

  What do you want to achieve?

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  What talents do you yearn to leverage or activate?

  What talents do you yearn to leverage or activate?

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You're in good company if you struggled with your own answers. You're in even better company if you don't know how your employees would answer. So, is it any wonder that career development is challenging? Most managers are flying blind.

You're in good company if you struggled with your own answers. You're in even better company if you don't know how your employees would answer. So, is it any wonder that career development is challenging? Most managers are flying blind.

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Employees need to come to terms with what advancement means to them, how they personally define career success, and what they're advancing forward and toward. Then they need to let you in on that secret if they want your help and support.

Employees need to come to terms with what advancement means to them, how they personally define career success, and what they're advancing forward and toward. Then they need to let you in on that secret if they want your help and support.

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As a result, some of the most important conversations you'll have with employees involve clarifying their definition of career success. A profound and thoughtful dialogue can be sparked by asking simple questions such as:

As a result, some of the most important conversations you'll have with employees involve clarifying their definition of career success. A profound and thoughtful dialogue can be sparked by asking simple questions such as:

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  Where do you see yourself in two, five, or 10 years?

  Where do you see yourself in two, five, or 10 years?

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  What do you want to be doing?

  What do you want to be doing?

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  How do you want to be doing it?

  How do you want to be doing it?

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  With whom and under what circumstances?

  With whom and under what circumstances?

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There simply is no cookie-cutter approach for the customized, personalized, tailored, just-for-me plan that advances each employee's unique career goals.

There simply is no cookie-cutter approach for the customized, personalized, tailored, just-for-me plan that advances each employee's unique career goals.

Up, down, and all around

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Understanding the employee's definition of career success is the first step. Pursuing that definition can happen through any number of moves in a variety of different directions. Getting there may mean promotions to higher positions, lateral adjustments, or steps that gain valuable experience that in the past might have been considered down or backward.

Understanding the employee's definition of career success is the first step. Pursuing that definition can happen through any number of moves in a variety of different directions. Getting there may mean promotions to higher positions, lateral adjustments, or steps that gain valuable experience that in the past might have been considered down or backward.

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Up is what immediately comes to most people's minds when they think about career advancement. And, although there may be fewer opportunities closer to the top, vertical moves remain important and necessary. Organizations thrive when they have a pipeline filled with skilled internal candidates prepared to take on the challenges of the next level.

Up is what immediately comes to most people's minds when they think about career advancement. And, although there may be fewer opportunities closer to the top, vertical moves remain important and necessary. Organizations thrive when they have a pipeline filled with skilled internal candidates prepared to take on the challenges of the next level.

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But up is not the only way to go for employees looking for growth. In fact, in these days of flatter organizations, a lateral move is often the new promotion. Sideways isn't sidelined; it's quite the opposite. Increasingly, becoming knowledgeable about more of the organization is an asset.

But up is not the only way to go for employees looking for growth. In fact, in these days of flatter organizations, a lateral move is often the new promotion. Sideways isn't sidelined; it's quite the opposite. Increasingly, becoming knowledgeable about more of the organization is an asset.

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Taking on a role at a similar level on the org chart broadens perspective. It encourages a more holistic view of the business. It activates a new and expanded network. And it builds agility, which is king in today's economy.

Taking on a role at a similar level on the org chart broadens perspective. It encourages a more holistic view of the business. It activates a new and expanded network. And it builds agility, which is king in today's economy.

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Recalibration is another option, although it won't win popularity contests with employees. How can you help others to understand that moving from one level to another that may be considered lower organizationally is valid, honorable, and frequently strategic? (Answer: Begin by believing it yourself.)

Recalibration is another option, although it won't win popularity contests with employees. How can you help others to understand that moving from one level to another that may be considered lower organizationally is valid, honorable, and frequently strategic? (Answer: Begin by believing it yourself.)

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Sometimes the smartest move—and the fastest way forward—is to intentionally take a step back on the org chart. Consider the following story of an engineer who made such a move.

Sometimes the smartest move—and the fastest way forward—is to intentionally take a step back on the org chart. Consider the following story of an engineer who made such a move.

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"I saw the writing on the wall. My division had a first class ticket to outsourcing. I wanted to stay with the company—and looked forward to leading bigger projects eventually. So, I moved over to another division. I went from managing three people to being an individual contributor again. I have to be honest ... my ego took a hit for a while. But I established myself quickly and learned a lot about a whole new group of customers. It was exactly what I needed to get me where I am today."

"I saw the writing on the wall. My division had a first class ticket to outsourcing. I wanted to stay with the company—and looked forward to leading bigger projects eventually. So, I moved over to another division. I went from managing three people to being an individual contributor again. I have to be honest ... my ego took a hit for a while. But I established myself quickly and learned a lot about a whole new group of customers. It was exactly what I needed to get me where I am today."

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It can be a hard sell, but recalibration is frequently the best way for employees to progress forward toward their goals. Managers have to help employees see that it's not downshifting. It's just changing lanes, sometimes avoiding the traffic, and seeing new scenery in the process.

It can be a hard sell, but recalibration is frequently the best way for employees to progress forward toward their goals. Managers have to help employees see that it's not downshifting. It's just changing lanes, sometimes avoiding the traffic, and seeing new scenery in the process.

Time to redefine and climb

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Evolving workplace realities demand that we constantly redefine how to approach important business issues. And nothing is more critical to business today than ensuring a highly developed and highly engaged workforce.

Evolving workplace realities demand that we constantly redefine how to approach important business issues. And nothing is more critical to business today than ensuring a highly developed and highly engaged workforce.

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Managers who want to bring career development into the 21st century right alongside communication, collaboration, and computing need only to think differently about the activity to update and completely transform how they help others grow. Losing the ladder and adopting the mental model of the climbing wall is the first step.

Managers who want to bring career development into the 21st century right alongside communication, collaboration, and computing need only to think differently about the activity to update and completely transform how they help others grow. Losing the ladder and adopting the mental model of the climbing wall is the first step.

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This article is based on the book Help Them Grow or Watch Them Go: Career Conversations Employees Want , Copyright ©2012 by Beverly Kaye and Julie Winkle Giulioni. Reprinted with permission of Berrett-Koehler Publishers.

This article is based on the book Help Them Grow or Watch Them Go: Career Conversations Employees Want, Copyright ©2012 by Beverly Kaye and Julie Winkle Giulioni. Reprinted with permission of Berrett-Koehler Publishers.

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Up isn't the only way to go if you're seeking to advance your career. Lateral, or even downward, moves can be just as beneficial to achieving your career goals.

Up isn't the only way to go if you're seeking to advance your career. Lateral, or even downward, moves can be just as beneficial to achieving your career goals.

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