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TD Magazine Article

Member Benefit

Not Just for Call Centers Anymore

Published Sun Oct 01 2000

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Presents an introduction to articles published in the October 2000 issue of the periodical 'Training & Development.' Discussion of how customer service can be seamlessly integrated into hospital administration; Training of frontline people to serve customers well; Free-agent learning and brain-based learning.

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ISSUE

Not Just for Call Centers Anymore

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