Remote Workers Need Tech Support

The right tools are essential for a hybrid workforce, as are systems and people skills. In Digital Workplace Insights: Seeking Digital and Experience Parity to Support the Hybrid Workforce, global marketing firm IDC defines digital resiliency as an organization's ability "to rapidly adapt to business disruptions by leveraging digital capabilities to not only restore business operations but also capitalize on the changed conditions." IDC surveyed 560 business leaders and a similar number of employees.