Revelations About Experience Design

Content

Learning professionals are becoming ever more focused on experience design—that is, designing their training and learning programs to make them more user-friendly, accessible, and appealing to the end user. Given the many demands and directions L&D professionals are being pulled in, this isn't necessarily easy—even while we know that the learners need us to be their advocates. Given that I am a creative writer who became a learning designer, people often ask me about my transition into large-scale learning consultation; I now run a global team of user experience professionals for NIIT, a large learning outsourcing company. Here are several revelations I discovered along the way for developing effective experience designs.

Learning professionals are becoming ever more focused on experience design—that is, designing their training and learning programs to make them more user-friendly, accessible, and appealing to the end user. Given the many demands and directions L&D professionals are being pulled in, this isn't necessarily easy—even while we know that the learners need us to be their advocates. Given that I am a creative writer who became a learning designer, people often ask me about my transition into large-scale learning consultation; I now run a global team of user experience professionals for NIIT, a large learning outsourcing company. Here are several revelations I discovered along the way for developing effective experience designs.