Smarter faster CBT development

Content

Describes how Pacific Bell's Education and Training Department embarked on an initiative to change the way it developed computer-based training (CBT). Efforts to shorten the design and development phases by changing team members' responsibilities and by using models and templates; Enhancement of the skills of internal course developers; Barriers faced by the developers.

Describes how Pacific Bell's Education and Training Department embarked on an initiative to change the way it developed computer-based training (CBT). Efforts to shorten the design and development phases by changing team members' responsibilities and by using models and templates; Enhancement of the skills of internal course developers; Barriers faced by the developers.