ATD, association for talent development

TD Magazine Article

Member Benefit

Sweet Success

By

Sat Jun 01 2002

Content

Presents the views of the author on the influence of addresses used in referring to customers in raising tips for waiters and waitresses. Sentiments of the author on being addressed by the term ma'am; Association between the term and ageing; Benefits of using the proper term in addressing customers over the use of candies to gain tips.

Presents the views of the author on the influence of addresses used in referring to customers in raising tips for waiters and waitresses. Sentiments of the author on being addressed by the term ma'am; Association between the term and ageing; Benefits of using the proper term in addressing customers over the use of candies to gain tips.

You've Reached ATD Member-only Content

Become an ATD member to continue

Already a member?Sign In

ISSUE

Sweet Success

ATD, association for talent development | ASTD

Empower Professionals to Develop Talent in the Workplace

Copyright © 2026 ATD

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession.

Terms of UsePrivacy NoticeCookie Policy